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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

In all, it took one hour…17 minutes…33 seconds for the CSR to work with another department to see if the flight I needed was available, get an updated ticket price, rebook the flight, and complete the transaction. Want to save your organization precious “human CSR capital?” Rewards for Using Self-Service Channels.

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

In all, it took one hour…17 minutes…33 seconds for the CSR to work with another department to see if the flight I needed was available, get an updated ticket price, rebook the flight, and complete the transaction. Want to save your organization precious “human CSR capital?” Rewards for Using Self-Service Channels.

CSR 126
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Instagram Live Collaborations: Tips and Examples to Inspire You

agora pulse

It also worked thanks to the use of tagging, collaborative sharing, and hashtag #NYFW that drew in event followers. Entrants were encouraged to share photos on Instagram and Twitter of their “busy mornings” using the hashtags #DoveXDunkin and #DxDSweepstakes. Owners of high-end BMW cars will aspire to high-end fashion. The Giveaway .

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How to Develop an Authentic eCommerce Brand to Drive Holiday Sales

Pixlee

The best way to do this is to encourage customers to share in the first place by creating your own business user handle and branded hashtag. You can also ask customers to send you their photos or simply do a manual search for posts with mentions and branded hashtags. Do Good During the Holiday Season.

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What (and When) to Post on Facebook

agora pulse

Here’s one we recently ran at Contentworks Agency which got a good organic engagement. MondayMotivation is a great hashtag to use today. WednesdayWisdom is a popular hashtag among thought leaders and business experts, so add your voice to the mix. Use the hashtag #ICYMI (in case you missed it). Share an expert tip.

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