Today I was thinking about a website that I go to, from time to time called Quotes on Design. What’s cool is that you can constantly refresh the page for a new quote on design. That thinking posed a question internally… ‘How about a site on things I said? I quickly shut that thought down. But…

Instead, here are things I’ve written in my Moleskine over the past 12 months. I just plucked the relevant stuff as it was written on the pages. It’s rather interesting in that you can track my thinking in the tech industry in 2016 and see how much we might be thinking about it in 2017. Hell, we might not be thinking these things at all. You decide.

January 2016

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• I noticed the term Smart Cities starting to show up a lot in what I was reading, sharing, tweeting and talking about.
• Not a day went by where I did not talk about The Internet of Things.
• Paid social, ugh…
• Snackable Content-That’s all we want!

I wrote a lot about customer focus and for good reason, a lot of the data coming out, basically says, either focus on the customer NOW or you’re gonna lose them

• Trust issues were a common thing on some of my pages when it came to privacy, the customer and brands.

I wrote this:

Being innovation led is as equally vexing a goal, as it is a deficiency.

I wrote a lot of words that started with “i:”

• Insights
• Intensity
• Insensitivity
• Interactions
• Integrations
• Indecisions
• Innovations
• Inertias

And one word that can blow it all up. Culture.

Customer Journey quotes and thoughts start to become the center of the universe of my notebook.Why?

February and March of 2016 Digital Transformation

Here’s an interesting page. On it are the names:

• Dynamic Signal
• Radian Six
• Basecamp
• Blab
• Periscope
• Lotus Notes and then at the bottom is the word/term…

Smart Cities,  Again

I wrote: “All anyone wants to talk and write about is…

“All anyone wants to talk and write about is digital strategy, except no-one really wants to share solutions.” If they do, it’s been done.”

#SXSW

Search Analytics

Keyword Frequency

Crowdsourcing

LiveStream

Boost/Program

Visibility plus Credibility =Profitability

April 2016

What is your strategy/vision?

What do you need to succeed? (I love this question)

My mantra? Make it right. Do it right. Make it cool. Do it cool. Happy People.

May/June 2016

Google analytics

Optimization

Inbound/Outbound

Linking Strategy

Killer copy

New Pages

“Performance issue with previous agency.”

Compliance

“Context and message can be 2 ships passing in the night or better yet, going on a cruise together on a really big boat and getting separated from the beginning.” -Me

Create amazing experiences

Designers need to think about people

#peoplefirst

“What are we solving for? Who are we solving for?”

July /August 2016

The true nature of design? #CX? or #UX

(iot) + (streaming) x (mobile)            figure out delivery

Humanize the strategy

Influencers? what gets shared?

When did influenceing the influencers become a thing?

There’s content, and then there’s our content

What are we using social media for?

What works? who is the competition?

September/October 2016

What’s more important a resource or a utility? app?

Whats the game plan?

Where does social fit in a brands mobile strategy?

Customer loyalty and disruption

Digital transformation, yea, yea, yea….

Disruption in mobile

Has the mobile imperative disrupted the design imperative?

How do you spell digital transformation?

Why are we valuable?

When you get marginalized.

IFTTT

November/December 2016

Word or term os the year? Digital transformation

• Digital Transformation
• Digital Disruption
• IoT
• VR
• AI
• AR
• Design
• Customer Experience
• Mobile UI

Global Focus Local Thinking

What does digital ________actually mean anymore? Isn’t everything virtual?

 

CX is the new black

Mobile analytics is so crucial.

data

Which takes me to December 16th 2016.

These are the things I thought in 2016.