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How to analyze customer reviews for brand insights

Sprout Social

In a world where star ratings can make or break a brand, review analysis is your north star. To conduct review analysis effectively, you need to focus on the right platforms and choose the right review analysis tool. What is review analysis? Why should brands carry out review analysis? Let’s take a closer look.

Review 127
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Word of mouth marketing: how to drive conversations and sales at the same time

Sprout Social

Reviews and recommendations. Customer conversations are among your most valuable marketing assets. With a defined word of mouth marketing strategy, you can create a consistent flow of customer conversations that regularly result in new business. Common examples include product recommendations, reviews and customer photos.

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Conversational analytics: How to use social listening for brand insights

Sprout Social

Within these tools, conversational analytics harnesses the power of customer conversations and discussions by identifying and tracking hidden brand insights. What is conversational analytics? What are the benefits of conversational analytics? Here is a closer look at the key benefits.

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The Ultimate Sprout Social Review: Here’s What You Need to Know ?

Ignite Social Media

In this comprehensive review, we’ll break down all of the features of this platform and help you decide if it’s the right fit for you. Contact Views – Users can access shared customer records, conversation history, and customizable Contact Views. . A brief conversation to assess what Sprout can do to help your social strategy.

Review 155
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AgoraPulse Ultimate Review: Is it Worth It?

Ignite Social Media

Here’s the AgoraPulse ultimate review for you. Solution Offerings: With six different products, AgoraPulse has all the solutions you’ll need to succeed: Social Media Inbox: Manage comments on organic and paid ads, mentions, private messages and reviews in one inbox. The post AgoraPulse Ultimate Review: Is it Worth It?

Review 78
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8 tips to boost your video conversion rate

Sprout Social

Driving conversion through compelling video is a common goal in social media video marketing. Video content is a must for brand awareness and reach, but to continue justifying investments, teams need strong video conversion rates too. A strong conversion rate is a quantifiable way to make a case for more video resources.

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Khoros as a Social Media Management Tool: Our Honest Review

Ignite Social Media

That’s where we’re hoping these reviews can come in, so they can assist you with knowing which tools you should check out and why they make sense for your brand or business. . Chatbot – Start the conversation with automation, increase agent efficiency, triage, and more. Khoros solutions . fill out here. .