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5 Best Examples Of Brands Using Social Media For Customer Service

Keyhole.co

These platforms not only provide an immediate response mechanism but also allow brands to show their commitment to customer satisfaction in a public domain allowing businesses to rise above their competition and turn customer service into a powerful differentiator. which is projected to have 168 million subscribers by 2025.

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How to Gather Fan Feedback on Social Media

Convince & Convert

As an online business, it’s your responsibility to ensure you find out exactly where these conversations are happening, so you can join in to either provide support or praise your most loyal fans. For an online business, this can seem pretty daunting when trying to keep up with the never-ending stream of conversations online.