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Dark Social in 2023: Here’s Why (and How) You Should Track It

Hootsuite

Welcome to dark social. Don’t worry, dark social isn’t the same as the notorious “dark web” trying to lure you into evil. Dark social is the oldest social network in action: private, untraceable human-to-human communication. What is dark social? May the Force first-party data be with you.

HootSuite 120
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What day is leg day? And 8 other questions answered with listening data

Sprout Social

Social listening is a social media superpower. Sprout Social’s Listening solution lets you create highly customized Topics that surface conversations that matter most to your brand and answers to your burning questions. The company viewed social media as a massive, unorganized focus group.

Questions 124
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How to Test Content Marketing and Digital Campaigns with Social Media

Pam Moore

Thanks to social networks such as Twitter, Facebook, LinkedIn, Instagram, and YouTube, marketers can obtain real-time customer insight within seconds and begin using such data to optimize their digital and social marketing programs for the highest success and ROI possible. It's there for the taking.

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Why it’s time to break up with your biannual brand survey

Sprout Social

Even now, an online conversation could impact how people will perceive your brand for months to come. Brand survey functionality across social networks. Brand surveys on social are typically used to gauge ad effectiveness. With the right tool, you can synthesize those conversations into actionable brand health insights.

Survey 93
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How to collect and mine your social media data for growth

Sprout Social

Raw social data includes: Shares Likes Mentions Impressions Hashtag usage URL clicks Keyword analysis Follower count Comments Message volume Message response rate and time Social media data also includes the insights you glean from social listening when analyzing conversations and trends related to your brand.

Data 133
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How to Conduct a Social Media Sentiment Analysis (Tools + Free Template)

Hootsuite

Social media sentiment is the attitude and feelings people have about your brand on social media. To figure out where you stand on the positive/negative spectrum, you need to analyze these conversions. Bonus: Get a free social media sentiment report template to easily track audience sentiment over time.

Sentiment 145
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4 overlooked B2B market research methods for understanding your customers

Sprout Social

Analyze industry and brand-relevant conversations on social media. Consulting peers—either in person, or online via product review websites or social networks—is consistently among the most trusted ways for buyers to source information. Where do most conversations about our brand take place in the country or world?

B2B 114