Despite Missteps, Twitter Reports Strong 2Q Performance — What’s Next?

Webbiquity SMM

Looking at large numbers of tweets about it over different time frames, it appears sentiment is running roughly nine to one against the new look. Hashtag for the cause – #WhereIsLeslieBerland pic.twitter.com/v8sVCtr7iR.

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Drive authentic connection at scale with a sophisticated listening solution

Sprout Social

As you start identify common threads in your Smart Inbox or are notified about interesting events with Message Spike Alerts, you can turn to your brand-related listening Topics to find trends, track sentiment and see a fully informed picture. Sprout’s new Topic Builder has reimagined the traditionally cumbersome process of constructing queries. “Your brand is what other people say about you when you’re not in the room.” This slice of Jeff Bezos wisdom is likely not new to you.

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How to Gather Fan Feedback on Social Media

Convince & Convert

This means keeping an eye on three core factors when scanning your comments: Customer sentiment (Was their response positive, negative, or neutral?). You can choose what items you would like the tool to track, be it a keyword, campaign hashtag, or even your company name.

The 7 Types of Social Media Users and How to Engage Them

SocialFish

They post a ton of content on their social networks from trivia to humorous images, but still keep it industry tailored to their niche, construction. You don’t have to offer anything big, but your fans will appreciate the sentiment.

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How to use Slack: a guide for social savvy businesses

Sprout Social

Users communicate in channels denoted by specific hashtags. Tools like Mention cover social shout-outs beyond Twitter, including a daily recap of analytics which breaks down your number of mentions, sentiment analysis and your most important tagged messages.

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