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10 Steps to Build Your Social Customer Care Strategy

Social Media Strategies Summit

From adding new platforms to adjusting your guidelines in response to new customer queries, it requires constant iteration to keep it fit for purpose. Check out our upcoming social media conferences. This process will help you focus on the most appropriate channels at any given time. Featured image by Pexels.

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Navigating the Higher Ed Enrollment Cliff: How Social Media Managers Can Position Their Institutions for Success

Social Media Strategies Summit

She shared her findings with an audience at our 2023 Social Media Strategies Summit Higher Education Virtual Conference. She examined their marketing plans, budgets, brand pillars, and messaging guidelines. Next Steps Dr. Phillips believes in leaving conferences, workshops, and webinars with actionable takeaways.

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2023 Guide to Franchise Social Media Marketing

Hootsuite

Bonus: Get a free, customizable social media guidelines template to quickly and easily create recommendations for your company and employees. Answer: Creating a detailed brand guidelines document and keeping it where all franchisees can access the latest version, along with your brand assets. What is franchise social media marketing?

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Working in the metaverse: Virtual reality brings real-world engagement

Sprout Social

As Sprout grows, we may not be able to facilitate flights, hotels and activities for thousands of people and we have to stay vigilant about constantly changing health guidelines. Connecting outside the conference room. ensuring all meeting participants join video conferences individually, even if some are sitting in a room together).

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Live Tweeting Requires Ethical and Legal Considerations

Socialized

You’re at a conference, the wifi is good, and you’re excited about live tweeting the next speaker. Setting aside issues of whether the practice is actually useful, and whether it is distracting to the speaker and to others in attendance, live tweeting and live blogging of conferences, events and webcasts raises legal and ethical issues.

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Video: Thoughts on Social CRM for Small Businesses

Dave Fleet

So, when Lauren Carlson drew my attention to a video interview she conducted with Marshall Lager from Third Idea Consulting - a well-known name in the field – at the CRM Evolution conference, it caught my attention. which weren’t originally designed for business uses. If people trust you, they will do business with you.

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Meta's Launching Sassy Chatbots, Instagram Creates AI Stickers, And Twitter Axes Misinformation Reports: Monday Social Media News Roundup

Buffer Social

Meta + Facebook This was a particularly update-heavy week for Meta & Associates, as they held their Meta Connect 2023 conference and unveiled several updates aimed at enhancing user engagement and streamlining content sharing. Get the need-to-know highlights from the social media industry that happened the week of September 25-28.

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