How a Global Telecoms Giant Uses Talkwalker Social Listening for Crisis Management

Talkwalker SM

Deutsche Telekom is one of the world’s largest telecommunications companies with operations spanning over 156 million mobile customers, 29 million fixed-network lines, and more than 18 million broadband lines.

Telstra NBN – Goodbye copper networks

Laurel Papworth

Some companies, mostly what we called in the 80′s “multinationals&# had a very expensive service called a “private line&#. I only remember a few companies having it – SANTOS was one. I remember it surprising me that companies would want their own private lines.

#1: Mistakes Companies Make on Twitter TIMELINES VELOCITY

Laurel Papworth

on mistakes companies make when using Twitter for business. Optus, one of Australia’s main telecommunications carriers, have made a classic social media error: Social Media Timelines. Tip: If you are going to put your company on Twitter, think of it as a strategy not a campaign.

The True Omni-Channel Is Convergence

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Many massive media and telecommunications companies banked on this happening (remember that whole Time Warner AOL deal ?). Actually being able to see your consumers - in their protein forms - adds many more layers of depth to a company''s data and research that can''t be understated. media company. telecommunications. Convergence used to be a bad word.

16 Billion Things To Think About

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Perhaps Facebook isn''t about innovation, but about acquisitions and building a portfolio of companies. This isn''t a slight against the company, but they have been very strategic with a head-down focus on developing and pushing the online social network forward in a bid to keep users connected, sharing more and being as public as possible. Traditional media companies became massive media conglomerates by buying businesses that were attracting similar customers.

The Tune-Up Of TV

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Three-quarters of the estimated five million homes that don't get TV signals over the airways or through cable, satellite or telecommunications companies have televisions anyway. Because TV advertising is still such a robust and cash-rich business, there doesn't seem to be a sense of urgency from the media companies to figure this out now. media company. telecommunications. How do you define TV?

103 Compelling Social Media and Marketing Statistics for 2013 (and 2014)

Webbiquity SMM

How does social media use differ in B2B vs. B2C companies? As many companies have learned the hard way, unanswered complaints on social networks can go viral, causing real damage to a company’s brand. More than one-third of Fortune 500 companies have active Google+ accounts.

Comparing 21 social media marketing tools [Chart]


The research further lists three ways companies are leveraging social media, product functionalities required for each use case and also features in-depth social media management case studies from Comcast, British Telecommunications and Groupon.

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The Most Engaging Industries on Facebook and What to Learn from Them


Tweet As consumers in social media, we rarely go look for information on company websites. Rather, we go to a brand’s Facebook page, since it’s much easier for us to communicate with companies where we are already spending so much of our time online.

Social Media During Emergencies

Akamai Marketing

Utility companies need to get in on the action: Regardless of what type of utility, TV, Gas, Electricity, Telecommunications, updates on preparation and their own emergency steps should be incorporated as well. These companies already coordinate with officials on emergency planning, so this should be part of the plan. Many companies are already doing this, but here in my backyard, our own utility companies were conspicuously absent.

Social Media Marketing: The Know How's

Social Media Marketing

Before the age of social media, marketers had to create a content which was one-sided and company-centric but now with microblogging and citizen journalism, consumers can review the brand and connect with a whole lot of consumer base themselves. Companies are better equipped to handle more customer issues with the help of social media, making the process faster and easier for everyone involved.

The Success of Customer Service is Dependent Upon True Social Engagement

Techipedia: Tamar Weinberg

Indeed, social media is useful in at least six parts of your company’s functions : sales, marketing & public relations, customer service, research & development, human resources, and executives & management. Large companies seem to fail at social media in many ways.

Getting More Out of Your IP Network with SIP Trunking


The current standard for providing voice telecommunication services requires bundles of physical wires and costly rate interface equipment (e.g. At, we have discussed about VoIP smartphone apps quite a bit.

B2B Testimonials: Seven Things to Do When Clients Won’t (or Can’t) Talk

Webbiquity SMM

Online shopping sites host reviews of products and sellers, and Angie’s List built an improbable business on ratings of household services companies.

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6 Social Media Stats to Improve Your Brand Presence


social marketing software company, released a new report: “ 6 Mind-Blowing Social Media Stats – And What They Mean for Marketers ”. The sectors with the best response rates being telecommunications and the airline sector. Recently, Awareness, Inc.

Brands 238

4 VoIP Apps for iPhones


By incorporating support for the numerous telecommunications technologies used by different mobile voice and data providers MobileVOIP enhances your communications options while reeling in excessive long distance expenses. Voice over Internet Protocol has come a long way baby!

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Clay Shirky Is Back (And He's Taking On China)

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He holds a joint appointment at NYU as an Associate Arts Professor at the Interactive Telecommunications Program (ITP) and as an Associate Professor in Journalism Department. interactive telecommunications program.

Top 17 Social Media Monitoring Vendors for Business

Successful companies in the world make huge profits every year because they use the best social media monitoring tools to understand their markets, monitor reach, listen to their customers’ needs, and track engagements. The company was founded by Thibault Hanin and Loic Moisand in 2006.

How More Calls and Conversations Will Provide You with Strategic Business Intelligence

Techipedia: Tamar Weinberg

And when you place a number like this in all of your advertisements, business materials, marketing materials, and promotional items it is going the extra mile – doing the leg-work of identifying your company and maintaining a consistent image in your market.

5 stats brands need to know to engage Irish & UK consumers

Sprout Social

One way brands can build trust among customers is to use employee advocacy to share news about products and company updates. The telecommunications service provider ultimately drove 20 million impressions since starting their employee advocacy program. There is no denying the power of brand social media. From raising a brand’s global profile to supplementing research and development efforts, social media can help grow multiple aspects of any organization.

B2B Testimonials: Seven Things to Do When Clients Won’t (or Can’t) Talk

Webbiquity SMM

Online shopping sites host reviews of products and sellers, and Angie’s List built an improbable business on ratings of household services companies.

B2B 142

Awesome Association Jobs This Week – February 23


While our Association was founded on contact center operations, technology that fuels these centers and businesses that use these services, we recognize that the digital transformation has forever changed the way in which our member companies engage their customers.

Social Media the One Bright Spot for PR Hiring

Proactive Report

companies say they plan to award base salary pay increases in 2011. Companies are fast realizing that personal use of these tools does not equate to expertise. Courtesy of Dean Meyers Flickr.

List of Brand-Side Corporate Social Strategists: Twitter Edition

Webbiquity SMM

It’s an outstanding list, categorized by industry including Automotive, Chemicals, Electronics, Telecommunications, and a dozen other sectors, but all of the names were linked to the individuals’ LinkedIn profiles—no Twitter links! Automotive. • Kim Snedaker – Social Media Manager at AAA Mid-Atlantic. • Christopher Barger – Director, Global Social Media at General Motors. • Scott Monty – Digital & Multimedia Communications Manager at Ford Motor Company.

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Out With The Old…Rethinking Outdated Intranet Portal Models Part I – Introduction

SocMed Sean

In 2006, I was involved in an Intranet project for a Fortune 500 telecommunications company with an employee base of around 25,000. Obviously, the ROI for this organization is magnified by the size and extensive software/hardware requirements of the company. Tweet Sean R.

What Makes Customers Loyal to Brands?

Convince & Convert

To find out what brands can do to make sure their customers stay loyal, international telecommunications provider Toll Free Forwarding surveyed a sample of US consumers. Such brands/companies are well worth my continued support.”. I have come to trust the company’s founder.

Brands 109

Traditional Media brainwashing Australians about Social Media

Laurel Papworth

It is understood that the telephone number has been reported to Telstra/Optus (telecomms company). NSW Police have been made aware of a Facebook page that has allegedly made disturbing death threats against baby-faced singer Jack Vidgen.

50 Amazing Mobile Marketing Statistics That Will Move You to Action

Writtent Blog

Mark Donovan, SVP of Marketing at ComScore recently stated “this pronounced shift in consumer behavior is simply too large for [companies] to ignore.” Image credit: Watchakarun/ Source: The International Telecommunications Union ).

themarketingblog@wordpress on Mobile

The Marketing Blog

The process of creating a mobile version of your site/blog is pretty easy and takes less than 2 minutes – thanks to a company called MoFuse. Share this: StumbleUpon Digg Reddit 1 Comment Filed under Cool Stuff , Kool Companies Tags: Business and Economy , Communications , Mobile , Mobile phone , MoFuse , , Shopping , Telecommunications , United Kingdom 1 Comment amit July 18, 2008 at 3:39 am yomacha has caught inspiration from hotornot.

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Credit Collection Services(Is This Something You Can Trust)


Understanding Credit Collection Services Company. Credit Collection Services usually collect debts on behalf of banks, cable companies, healthcare insurance companies, utilities, and retail telecommunications, among others. Lexington Credit Repair Company.

Doug Johnson Website --Skills for the Knowledge Worker

Buzz Marketing for Technology

jobs thought to require “knowledge economy” skills, and therefore secure, Friedman reported, are now being exported to nations like India and China that have good telecommunications infrastructures, an overabundance of skilled workers, and, compared to the U.S., Doug Johnson.

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Horizontal Marketing

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Do you do business with any companies that treat you like a number? We still do (think about banks, cable companies, airlines, telecommunications and a few others). Warning: this going to sound self-serving: Marketing has to stop being a vertical within the business and must become horizontal across all business lines. Period. End of sentence. Businesses, fundamentally see the concept of social business as a fad.

What The World Needs Now Is More Media Hackers

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Do you think that traditional mass media companies are really going to invent the future of media? It turns out that a company called, TieLine Technology , released an iPhone app called, Report-It Live , that enables reporters, announcers or anyone else for that matter to record, broadcast and manage field reporting. It doesn't look good for them. You can say that it's somewhat ironic that a column like this might appear in The Huffington Post.

How to Know Everything You Need Just in Time With Zignal Labs

Convince & Convert

There are not many companies who can do that and there are none that are as powerful and as easy to use as Zignal Labs, which is why I’m so delighted to bring it to you on Marketing Marvels. It doesn’t always have to be a Fortune 500 company.

The complete knowledge sharing guide. |

Buzz Marketing for Technology

We have other people at my company who worry about that kind of thing. *Â? No one wants to speak up and look dumb in front of the CEO or the company’s owner. Note that by informal, I also don’t mean the company picnic or a company-sponsored retreat. about.

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What Keeps The Chief Marketing Officer Awake At Night? - Part 3

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A very senior Chief Marketing Officer at one of the largest telecommunications companies in North America leaned over my shoulder after someone mentioned the famed Gartner report at an event, and sighed, "if I hear about this report one more time, I am going to blow a gasket." Currently, we are seeing strong investment in technology companies that specialize in contextual marketing solutions.

51 Profitable SEO Niches to Dominate with Low Competition

Viper Chill

Car Shipping Companies. Just like with the legal truck angle, car shipping companies present another great opportunity to use the rank and rent model or rank to lead generation model. auto transport companies: 6,600 monthly searches. Not ecommerce companies.

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Personal Knowledge Management

Buzz Marketing for Technology

The only check to this continued expansion is telecommunication capacity which hasn?t Some of these sites are mounted by libraries, some by companies, some by individuals. g Nonaka and Takeuchi, The Knowledge-Creating Company , 1995, p.

Techlearning > > 21st Century Skills: Will Our Students Be Prepared? > October 15, 2003

Buzz Marketing for Technology

Although the authors are careful to point out that there are plenty of learning skills that have nothing to do with technology, they describe 21st century tools — including computers, telecommunications, and audio- or video-based media — as critical enablers of learning in a number of realms. SchoolCIO | K-12 Blueprint | 21st Century Connections | Model Intelligent Classroom | Digital Learning Environments. Search TechLearning with. Databases -->. Articles. Grants. Reviews.

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A Design Framework for Electronic Cognitive Apprenticeship

Buzz Marketing for Technology

pioneering companies are Arthur Anderson, Dell Computer, EDS, IBM, GM, and Price Waterhouse. Today, almost all the Fortune 500 companies have. was initiated in the 1960s by a company called Kepner and Tregoe Associates. wrote seminars with assistance from AutoCompany, Autoparts parent company. development projects for several Fortune 500 companies including AT&T, IBM, Delco Electronics, and Eli Lilly. -->. Search entire site. Publications.