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Top 10 customer service software tools

Sprout Social

Strong service leads to longer-term customers, positive word-of-mouth and a more productive team. Customer service software refers to tools that streamline and automate tasks for support teams. It all depends on your company’s priorities and the scope of the service you offer. What is customer service software?

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The most popular custom reporting options in Sprout & how to use them

Sprout Social

With the ability to customize and reorder widgets that use data already available in Sprout, marketers can arrange their report to tell whatever story they’d like. If you want to learn more about Facebook performance, you’re in good company. If you want to assess your best-performing content, use Top Posts widgets.

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Digging-in to the new Radian6 Dashboard Improvements

Dave Fleet

Our team uses Radian6 for many clients, and I’ve used the tool for several years now, so I thought I’d take some time to dig into the updates and distill the key improvements for you. In a nod to people using Radian6 to produce regular reports, you can now include a comparison of time periods within your topic analysis widgets.

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Top 10 Demand Generation Tools for 2024

Oktopost

Prospects’ details often go to the sales team for direct outreach or are put into nurture streams. Types of Demand Generation Tools While some companies prefer to look broadly at marketing automation, others may choose a tool for a specific purpose, such as sending newsletters. Best For: SEO specialists and digital marketing teams.

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7 Ways to Infuse Your Company Website with Brand Personality

Writtent Blog

Research by the NN Group has found that while the average website visit lasts less than 60 seconds, the first ten seconds are the most important in how a prospect will perceive your website, and ultimately your company. Here are some examples of companies getting it completely right: 1. Sounds easy enough, right?

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3 Simple Ways to Encourage Your Audience to Create More User-Generated Content

Pixlee

Customizable Widgets : Set widgets that match your brand’s style live on your product pages, homepage, and other site pages, and give your site visitors the option to filter UGC by product-specific parameters. Consumers are much more inclined to trust and purchase from companies that foster connectivity and user interaction.

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7 Creators On The Systems That Support Their Content Creation

Buffer Social

  With a decade-long career in content creation and social media, Matt has worked with fast-growing tech companies like AppSumo, ConvertKit, and Podia, gaining valuable insights into content creation and automation.  This document serves as a central hub for their content ideas and facilitates collaboration within the team.

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