article thumbnail

Balancing social resources across multiple business lines

Sprout Social

Nelnet is a student loan servicing company—but they’re so much more than that. The company has business lines including student loan servicing, private student loans, improving K-12 school management through service and technology, renewable energy, encouraging a more educated workforce, and telecommunications.

Resources 100
article thumbnail

New Study Reveals Consumer Attitudes Toward Customer Support During Holidays

The Realtime Report

Helpshift , the company revolutionizing customer service through its intelligent digital-first platform, has released new data revealing consumers’ opinions about the state of customer service ahead of the busy holiday shopping season. New Study Reveals Consumer Attitudes Toward Customer Support During Holidays.

Study 79
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

What is the Future of Remote Work in 2021?

The Realtime Report

No doubt, Zoom, and Microsoft Teams have been very popular and widely used programs in 2020, serving as an effective collaboration platform for video conferencing, their usage will continue to grow in 2021. As more and more companies opt for remote working, cybersecurity will be a more serious concern in the year 2021. Re-skilling.

article thumbnail

Finding the Best Cable TV, Phone & Internet Providers in Your Area

The Realtime Report

Telecommunication service providing companies tend to encourage their customers to bundle up by offering them discounted rates or promotional deals at lesser prices. You will most likely find everything you need to know there because the companies they have onboard, cover more than 90% of the U.S.

article thumbnail

How a Global Telecoms Giant Uses Talkwalker Social Listening for Crisis Management

Talkwalker SM

Deutsche Telekom is one of the world’s largest telecommunications companies with operations spanning over 156 million mobile customers, 29 million fixed-network lines, and more than 18 million broadband lines. The ability to manage an emerging crisis quickly and efficiently is pivotal for such a large and global public corporation.

article thumbnail

What is hashtagging and how to use it effectively

Sprout Social

The term was first used in 1971 when telecommunications companies introduced the # symbol to the touch-tone dialing keypad. LinkedIn is also a great place to roll out your branded hashtags, and encourage your team members to use them too. Use hashtags in your posts and on your company page.

Hashtag 119
article thumbnail

List of Brand-Side Corporate Social Strategists: Twitter Edition

Webbiquity SMM

It’s an outstanding list, categorized by industry including Automotive, Chemicals, Electronics, Telecommunications, and a dozen other sectors, but all of the names were linked to the individuals’ LinkedIn profiles—no Twitter links!

List 155