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Where Do Forums Fit Into Social Media Marketing?

Josh S Peters

However, if you’re in charge of managing social media for a business, it’s important to give consideration to all facets and that includes forums. Whether the tool is Twitter, Facebook, forums, or something else… the specific tool won’t determine your ROI. Where do forums fit in? Plastic surgeons get it. The lesson?

Forums 181
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Where Do Forums Fit Into Social Media Marketing?

Josh S Peters

However, if you’re in charge of managing social media for a business, it’s important to give consideration to all facets and that includes forums. Whether the tool is Twitter, Facebook, forums, or something else… the specific tool won’t determine your ROI. Where do forums fit in? Plastic surgeons get it. The lesson?

Forums 181
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What is Reddit, and Should Your Brand Be Using It?

Hootsuite

But Reddit isn’t the best place for every company. Reddit is a social network with a forum-style discussion structure. Every thread has an OP (original poster) who started it. Essentially, it’s tracking what people say and think about your company across multiple platforms and delivering that data in a neat report.

Reddit 102
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8 Social Listening Examples: How Brands Are Thriving Digital Landscape

Keyhole.co

The company also put out a public apology via its social media platforms and announced that it would be reviewing its policies and conducting racial sensitivity training for employees. How did the company do this? The company responded right away and made it their business to fix the issue for the passenger.

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4 Simple Steps to Finding Perfect Freelance Writers

Writtent Blog

Sure, at the outset, you may be the marketing, accounting, sales, and support departments all rolled into one, but as the company grows, you will need help – especially with the content creation. Do any of the commenters or guest posters stand out as viable candidates? You can also find quality writers on discussion forums.

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3 Golden Business Rules for Social Media Engagement

Techipedia: Tamar Weinberg

Many companies partake in this “shiny toy syndrome&# and do it all without a plan or strategy in place. On a particular forum I am active on (yes, I still use them!), A response came from a business owner who had the perfect answer on her website and directed the original poster to the website for a detailed reply.

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The State of Hate and Why You Should Embrace Complaints

Convince & Convert

We discussed customer service expectations and outcomes with more than 2,000 American consumers who have complained about a company in the previous twelve months. This is true in all channels, but the impact is greater in online service, where unhappy customers don’t necessarily expect companies to respond. It makes sense, right?