Surprise and delight: What it is and brands who get it right
Sprout Social
OCTOBER 17, 2022
Some companies use it as a retention strategy as well. Offer a free sample. The experience management company asked conference attendees to Tweet them a wish and they promised to deliver in real time. Whatever the fashion world calls it, the Telfar Shopping Bag has become one the most coveted “it bags” over the past few years.
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