article thumbnail

10 Steps to Build Your Social Customer Care Strategy

Social Media Strategies Summit

Monitor for comments including your brand name and a question mark (but remember to exclude your web address, as URLs sometimes include question marks when shared on social media). Build a Hub of Answers to FAQs There are likely a handful of questions your customer support team must repeatedly deal with.

Strategy 130
article thumbnail

How to Use ChatGPT for Social Media + 46 Prompts to Get Started

Hootsuite

Try using prompts like: Create a three-month social media strategy for an organic snack company. The company is active on Twitter, Facebook, TikTok, and Instagram. What are some creative ways our company can better showcase our products on social media? Direct users to this URL [INSERT URL].

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Dark Social in 2023: Here’s Why (and How) You Should Track It

Hootsuite

Or, learn new questions buyers have about products and use that to revise their product descriptions or FAQ pages. Use a URL shortener Besides making your social posts tidy, shortening links also lets you add tracking information for accurate analytics measurement. URL shortener. You can also customize Ow.ly link shortener.

HootSuite 120
article thumbnail

4 Steps to Drive Sales with a Social FAQ | Blogging and Content.

Convince & Convert

I also like to look at search data, both the searches that people are conducting about your company on Google ( use this free keyword tool ), (insert Google keyword tool screen shot) and the searches conducted on your Web site (assuming you have a search function). Or, you could survey Web site visitors, gathering data in real-time.

FAQ 137
article thumbnail

How to Track LinkedIn Hashtag Analytics for Better Reach

Hootsuite

LinkedIn hashtag analytics is the process of tracking and analyzing the performance of hashtags on your LinkedIn posts, articles, company page, and profile. Or, you can paste the following URL into your browser to go directly to the hashtag’s results page: [link] Replace “socialmedia” at the end with the hashtag you want.

Hashtag 123
article thumbnail

Search Engine Optimization – Position Zero and Featured Snippets

Proactive Report

Typically a featured snippet is extracted from one of the top-ranking pages for that search query and includes that page’s title and URL. When your company provides Google’s definitive answer to a question, that makes a powerful statement. That’s why occupying position zero can boost visits, click-throughs, and conversions.

article thumbnail

8 Ways to Optimize Your Facebook Page

Convince & Convert

Enable a custom URL or “ username ” for your page. When you create a username, it appears in a customized web address (for example, facebook.com/yourcompany) for your page which makes it easy for people to type in the URL. Add a short business FAQ. A username helps people find and remember your page. BuzzSumo.

Facebook 162