The Realtime Report

JUNE 15, 2021

In this article, you’ll find tips to improve or enhance the efficiency of your company’s customer support. While it may seem that it’s normal for companies to receive customer complaints now and then, there are ways to prevent a problem from happening at all. Listen to what customers are saying online about the company.

Tips 103

Tips Survey FAQ Knowledge Base 103

Sprout Social

JANUARY 10, 2024

Mishandling complaints could harm your company even more than the complaint itself. From lost baggage to canceled trips, travel industry companies often deal with a lot of customer complaints. From lost baggage to canceled trips, travel industry companies often deal with a lot of customer complaints.

Reputation 105

Reputation System Brands Knowledge Base 105

Hootsuite

FEBRUARY 24, 2023

Salesforce recently announced the retirement of its social media management tool Social Studio. Luckily, you won’t have to look far to find the best Social Studio alternative. Hootsuite does everything Social Studio does and more for a fraction of the cost. What is replacing Salesforce Social Studio?

HootSuite 83

HootSuite Social Media Management Tumblr Hashtag 83

agora pulse

NOVEMBER 3, 2020

As these events unfold, many marketers may be struggling to figure out whether they should pause social media channels for their company or clients. Let’s look at when you should put your social media channels on hold and review how to make the decision process as smooth as possible.

Social Media 127

Social Media Social Media Management Health Care Issues 127

Sprout Social

OCTOBER 19, 2023

The top 7 AI + social marketing use cases for 2024 Given these encouraging results, more companies plan to leverage AI in 2024 to strengthen their marketing teams and prime their overall business strategy. Here are the most prominent AI use cases in marketing for social media managers as they prepare for the coming year.

Strategy 128

Strategy Sentiment Marketing Analysis 128

Sprout Social

NOVEMBER 28, 2022

Clothing company Rawson used this format to better understand customer preferences. Chicago brand Lost Girls Vintage created a countdown to promote their holiday dress shop—especially enticing for a company with exclusive, limited vintage stock where you have to shop fast. And with infinite ways to use them, they always feel fresh.

Instagram 126

Instagram Engagement Brands Avatar 126

Sprout Social

NOVEMBER 6, 2020

Glassdoor houses over 70 million reviews and insights on over one million companies, helping people make one of the most important decisions we can make for ourselves: where to work. Sprout Social helps power that effort with our Glassdoor integration. Regularly monitor Glassdoor company reviews. You need to respond to them too.

Review 96

Review FAQ Construction Metadata 96

Sprout Social

MARCH 8, 2023

When I was a social media manager, I was asked the question many of us know oh-so well: “Do you want to be the face of our social channels?” There’s a new pressure on social media teams to not only make more videos, but to also star in them. Some social practitioners are all about it.

Video 93

Video Film Content How To 93

Hootsuite

APRIL 6, 2022

Using social media automation tools like chatbots to handle your Instagram messages is one of the best ways to successfully handle customer service and sales. As more and more conversations—social, business and otherwise—are taking place online, automated messaging platforms are growing in popularity. Example 2: Answering FAQs.

Instagram 90

Instagram How To Retail FAQ 90

Sprout Social

OCTOBER 5, 2021

Posting a Tweet that gives a vague indication that your company is committed to “doing the work” isn’t going to cut it. Patagonia is revered as one of the best companies that mixes business with activism and it’s easy to see why by looking at their social feeds. And the proof that consumers trust the brand is on social.

Brands 110

Brands Marketing Apparel Issues 110

Sprout Social

JANUARY 19, 2022

According to research conducted by The Harris Poll on behalf of Sprout Social , more than 75% of consumers expect a response in less than 24 hours when they reach out to a company on social media. Prepare FAQ answers. Some social media management software even allows you to save go-to answers.

Products 135

Products Social Media FAQ Sentiment 135

Sprout Social

FEBRUARY 29, 2024

Artificial intelligence in marketing With marketing , AI transforms how businesses interact with their customers in several ways, offering tangible benefits that directly impact a company’s bottom line. Media buying Companies like Volkswagen utilize AI to optimize their advertising strategies.

Patterns 120

Patterns Sentiment Analysis Proposal 120

Hootsuite

APRIL 26, 2023

In this article, we explain what HIPAA says about social media, go over common HIPAA violations, and share tips for building a HIPAA-compliant social media strategy. Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees.

Social Media 93

Social Media Health Care Tips Policies 93

Hootsuite

JULY 25, 2023

This blog outlines why law firms and lawyers need social media rules, six rules to follow, the importance of a law firm’s social media policy, and some social media ethical issues for lawyers. Why do law firms and lawyers need rules for social media?

Social Media 77

Social Media Policies Guidelines HootSuite 77

Hootsuite

MAY 5, 2021

Social media has become a critical marketing and communication tool for companies of all sizes. In enterprise social media, the stakes can be high. (As Here, we share some essential tips and resources for effective enterprise social media management. Be prepared to manage a crisis.

Social Media Management 145

Social Media Management Social Media HootSuite Tools 145

Hootsuite

MAY 17, 2022

Show, not tell, how your company lives its values. While what works for one company won’t automatically work for another, a recent informal poll of ours found video ads were currently the most effective. Encourage referrals and repeat business. Reward your customers’ loyalty. Make your customers feel good about buying from you.

Instagram 119

Instagram How To Loyalty Discount 119

Sprout Social

MARCH 26, 2019

In it, we’ll review how you can use social media listening for your company or organization, as well as proving its value to the C-suite. Advantages of social media listening. Incorporating social media listening into your overall digital marketing strategy has several important benefits. Conclusion.

Social Media 103

Social Media Sentiment Marketing Analysis 103

Rebekah Radice

JANUARY 22, 2019

BONUS 2: As you’re working through all of these questions, your answers won’t just show up in your videos, but also in your About page, social media bios , and company marketing collateral. Strong company culture. How did you start your company? What qualifies you as an expert in your industry?

Video 135

Video Social Media Engagement How To 135

Sprout Social

APRIL 18, 2017

Why You Should Consider Social Media Automation. When we talk about automation, we’re talking about scheduling posts, sending out company content promotion on a regular schedule and having keyword alerts set up. What if you manually compile a weekly social media report? Let’s get something straight first.

Social Media 102

Social Media Brands Startup RSS 102

Hootsuite

MARCH 23, 2023

Marketers and social media managers AI copywriters can’t create your marketing strategy from scratch, but they can: Suggest KPIs to track, hashtag ideas, and more. List social media goals for your next campaign. AI copywriting FAQs What is an AI copywriter? You are a human. AI is a tool. Use it and evolve.

Tools 135

Tools HootSuite Price Template 135

Oktopost

MARCH 31, 2021

81% of companies implemented video in their marketing strategy, a 63% boost from 2019. One trendy format for B2B companies is animated explainer videos. Once a customer purchases, you can show off your product or service’s capabilities with video FAQs, demonstrators, and quick start guides. Why Video Marketing.

Video 69

Video Marketing B2B Eventful 69

Hootsuite

MAY 4, 2020

For instance, InstaRocket’s FAQ: How do I know if you guys are legit? It makes sense that a company that pulled in $9 billion in ad revenue in 2019 has the resources to make bots effectively useless. The post I Tried Instagram Automation (So You Don’t Have To): An Experiment appeared first on Hootsuite Social Media Management.

Instagram 140

Instagram HootSuite Software Comments 140

Hootsuite

APRIL 20, 2020

Apply the same tactics you use on other social media platforms, such as Facebook Messenger. If you find you’re getting asked the same questions often, create a bank of FAQ responses you can use. On top of that, crowned companies receive one free Local Deal ad. Respond to your recommendations, too! Try it free today.

How To 145

How To Metrics Reputation HootSuite 145

Convince & Convert

AUGUST 3, 2017

Add a short business FAQ. This may be due to the fact that Facebook is a very personal platform—people don’t go there first to vent their frustration at companies. This is very useful because the more original text you have here, the more opportunities you get to rank your page for business-related search queries.

Facebook 162

Facebook Template Templates URL 162

Hootsuite

JANUARY 4, 2023

Social marketers do a lot more than scroll through TikTok all day. Shout out to all the social media managers juggling so many hats while keeping their social channels afloat. LinkedIn is unique on this list in that it’s a social network specifically focused on business life. Social media marketing FAQ.

Social Media 76

Social Media HootSuite Marketing Social Networking 76

agora pulse

APRIL 22, 2020

” Q: If a company wants to release a product, what should their ad strategy look like? She is an international speaker regularly featured as a guest on digital marketing podcasts, has been published by Social Media Examiner, and advises for their Membership of over 2,000 entrepreneurs and business owners.__ABOUT

FAQ 99

FAQ Advertising Facebook Compete 99

Hootsuite

SEPTEMBER 14, 2023

Today, we’re breaking down exactly what a community manager does (and how they differ from social media managers ), and what the future holds for this thrill-a-minute position. Download our Social Media Career Report for stats on social media manager salaries, benefits, job satisfaction, mental health, and more.

Communities 95

Communities Social Media Management HootSuite Skills 95

Hootsuite

JULY 29, 2019

Because social media is constantly changing—platform popularity shifts all the time, let alone the specifics of how they’re used—a social media policy can’t just sit quietly in a drawer (or a Google Doc.). Benefits of a social media policy. Maybe you’ve skirted some social media issues already.

Policies 111

Policies Social Media Company Guidelines 111

agora pulse

APRIL 17, 2018

It’s important to let people know it’s your company that runs and manages it. Schedule regular Facebook Live sessions where you answer FAQs, share tips, or interview industry experts. It’s disheartening to build an active Facebook group only to realize that no one knows it’s connected to your business.

Groups 74

Groups Groups Facebook Small Business 74

agora pulse

APRIL 17, 2018

It’s important to let people know it’s your company that runs and manages it. Schedule regular Facebook Live sessions where you answer FAQs, share tips, or interview industry experts. It’s disheartening to build an active Facebook group only to realize that no one knows it’s connected to your business.

Groups 74

Groups Groups Facebook Small Business 74

Hootsuite

AUGUST 14, 2023

What about one perfect social media management tool? If you’re commitment-phobic when it comes to picking a social media management platform, we get it. Good for: Medium to large businesses, marketing agencies, and major enterprises that need advanced social media management capabilities.

HootSuite 67

HootSuite Social Media Management Price Hashtag 67

Convince & Convert

AUGUST 3, 2017

Add a short business FAQ. This may be due to the fact that Facebook is a very personal platform—people don’t go there first to vent their frustration at companies. This is very useful because the more original text you have here, the more opportunities you get to rank your page for business-related search queries.

Facebook 60

Facebook Template Templates URL 60

Hootsuite

AUGUST 3, 2023

Here are the principles the SEC is working to uphold, according to SEC.gov: “Companies offering securities for sale to the public must tell the truth about their business, the securities they are selling, and the investment risks.” In other words: the SEC is trying its very best to make the American economy an even playing field.

Social Media 85

Social Media Tips HootSuite Policies 85

Hootsuite

JULY 13, 2023

The list of Sprinklr alternatives below offers a variety of powerful social media tools to help you drive customer engagement, boost brand loyalty, and manage your online reputation. Meltwater also offers social media management tools like scheduling and publishing posts.

Comparison 76

Comparison HootSuite Hubspot Price 76

Convince & Convert

SEPTEMBER 21, 2010

She specializes in social media strategies that lead to actionable plans to achieve real world objectives. I’ve spent a lot of time working with various social media monitoring tools and I’ve whittled my list of favorites down to two or three.

Social Media 155

Social Media Radian6 Strategy SM2 155

Convince & Convert

JUNE 22, 2010

New research from White Horse of 104 companies found that in 86% of companies, executives are not using social media. Would a company launch a major television campaign if the CEO had never watched TV? If anything, social media is MORE important for B2B companies than it is for B2C companies.

Social Media 130

Social Media B2B Company Consultant 130

Hootsuite

JUNE 29, 2023

candidates won’t work for a company with a bad rep. No wonder internationally beloved toy company Lego reported a 17% growth in 2022. Develop your brand aesthetics and voice, follow best practices for social media, and make sure to be on your best behavior as you grow that audience. Because it’s a candy company?

Reputation 106

Reputation Strategy Brands HootSuite 106