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FAQ Chatbot: The Best Way to Save Time on Customer Service

Hootsuite

You can save yourself the headache by automating your customer service with FAQ chatbots. And you’ll be in good company — the chatbot industry generated roughly $83 million in 2021. This article will walk you through the what, how, and why of FAQ chatbots. What is an FAQ chatbot? Why use FAQ chatbots?

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Instagram Marketing for B2B Companies: Eight Best Examples to Follow

Webbiquity SMM

Today, over 25 million businesses invest time and effort into creating Instagram marketing strategies for their companies to raise brand awareness, increase brand loyalty, and find potential customers. The best part is that Instagram isn’t only a perfect place for consumer brands—it can work really well for B2B companies, too.

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Customer service tiers: What they are and how to create them

Sprout Social

In this guide, we explain the basics of tiered support, along with tips on how to tailor the approach to your social customer care processes. The basics of tiered customer service How social customer service tiers look different from standard support tiers How to set up customer service tiers in Sprout What are customer service tiers?

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How to Delete Threads Account Permanently?

BeingOptimist

Since the launch of Threads by Meta (formerly Facebook), there have been numerous articles on the web about “How to delete a Threads account” To be honest with you, Meta has not currently added the feature to delete a Threads account. FAQs How do I delete my Threads account permanently?

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How to create a complaint management system to protect your brand reputation

Sprout Social

Mishandling complaints could harm your company even more than the complaint itself. From lost baggage to canceled trips, travel industry companies often deal with a lot of customer complaints. From lost baggage to canceled trips, travel industry companies often deal with a lot of customer complaints.

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How to Use ChatGPT for Social Media + 46 Prompts to Get Started

Hootsuite

Start free 30-day trial How to use ChatGPT for social media marketing ChatGPT and social media go together like peanut butter and jam. Try using prompts like: Create a three-month social media strategy for an organic snack company. The company is active on Twitter, Facebook, TikTok, and Instagram. It’s seriously easy.

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How to Track LinkedIn Hashtag Analytics for Better Reach

Hootsuite

But if you clicked to find out how hashtags fuel LinkedIn audience growth, and — most importantly — how to tell if your LinkedIn hashtag strategy is working, then you’re in the right place. #1 LinkedIn hashtag analytics FAQ How do you analyze hashtags on LinkedIn? 1 Social Media Tool Create. Free 30-Day Trial (risk-free!)

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