The Best Facebook Messenger Marketing Strategies for 2023
Hootsuite
JANUARY 16, 2023
Use an FAQ chatbot to engage with customers 24/7. When you automate your FAQs, you’re also saving your customer support team from having to do the work. By implementing Heyday, the company was able to give customers a means of engaging over their favorite channel. Constant, repetitive answers can wear a person down.
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