Hootsuite

OCTOBER 27, 2022

But, only 49% of customers say companies provide good customer service. Chatbots like Heyday can also answer all the FAQs coming in, saving your team valuable time and resources. Customers are deciding what to buy before visiting a company’s website. Answer FAQs in other languages without hiring a whole new team.

Conversation 98

Conversation Brands FAQ Survey 98

Hootsuite

APRIL 3, 2023

Plus, Hootsuite Composer has Canva built-in, so you can create top-notch graphics for your posts faster than ever — all in one place. Of course, keep the focus on your audience by making it useful for them, like this video of the top 10 Hootsuite hacks you gotta know: Behind the scenes content can help: Keep your audience watching longer.

Engagement 110

Engagement UGC Facebook HootSuite 110

Hootsuite

SEPTEMBER 14, 2023

Social media listening tools like Hootsuite Streams are a great place to start when it comes to monitoring. Durex was one of the first companies to use social media intelligence to identify the needs of the LGBTQIA+ community — a market they had previously largely overlooked. Hootsuite does it all. Try it free today.

Social Media 102

Social Media Sentiment HootSuite Analysis 102

Convince & Convert

NOVEMBER 4, 2021

Before we move into how to mobilize your company to provide extraordinary social customer care, this is a great time to remind everyone reading that social media community managers are grappling with burnout: The faucet never stops. If you don’t have a social listening tool in place, now may be the season to invest in a tool.

Communities 178

Communities FAQ Training HootSuite 178

Hootsuite

SEPTEMBER 8, 2020

83% of people expect companies to respond to a social media question or complaint within a day. Half of people globally said that direct messaging a company makes them feel more connected to the brand. 81% of Twitter users who don’t get a response from a company will not recommend that company to their friends.

Social Media 145

Social Media HootSuite Issues Team 145

Hootsuite

APRIL 25, 2023

Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. Affect your stock prices Public companies understand that any major announcement has the potential to impact stock prices, either positively or negatively. What are fake social media accounts?

Social Media 88

Social Media Brands Tips HootSuite 88

Hootsuite

SEPTEMBER 30, 2022

Gartner predicts chatbots will be the main customer service tool for 25% of companies by 2027. This is because ecommerce chatbots can: Answer FAQs. Answer FAQs. FAQ chatbots can answer questions, and push customers to the next step in their user journey. It answers FAQs, and queries about customer orders.

FAQ 120

FAQ Retail Overview Loyalty 120

Hootsuite

MARCH 23, 2023

An AI caption writer for Instagram, Facebook, Twitter, and LinkedIn powered by ChatGPT is coming to Hootsuite. Soon enough your audience will think your content suddenly sounds like every other company in your space, or isn’t quite what they’re looking for anymore. AI copywriting FAQs What is an AI copywriter? The best part?

Tools 135

Tools HootSuite Price Template 135

Hootsuite

APRIL 26, 2023

Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. Hootsuite has a built-in content creation and approval process. Hootsuite allows you to revoke access to your social accounts when someone leaves your organization or changes roles.

Social Media 93

Social Media Health Care Tips Policies 93

Hootsuite

OCTOBER 11, 2022

Create a positive environment, be respectful in all communications (even DMs), don’t post inappropriate content or promote violence, and—especially important for companies—ensure you own the copyright (or have permission) for everything you post. Don’t worry: Hootsuite is an official Instagram partner.). Instagram shadowban FAQ.

Instagram 117

Instagram Guidelines Hashtag HootSuite 117

Hootsuite

FEBRUARY 14, 2023

Answering FAQs, helping with order tracking, product recommendations, and various other types of support are available at all hours. Answer your customer FAQs automatically Raise your hand if you’re sick of answering the same four questions over and over (and over) again. Needless to say, this is a major time saver for retailers.

FAQ 138

FAQ Retail Team Buy 138

Hootsuite

NOVEMBER 2, 2022

This is the most important part of successful sponsored content: you have to research the creator you want to work with and make sure that their values align with your company values. The best kinds of partnerships are the ones that feel natural, and this collaboration between a baker and Bob’s Red Mill flour company totally makes sense.

Brands 96

Brands Collaboration HootSuite Influencer 96

Hootsuite

MAY 17, 2022

Show, not tell, how your company lives its values. Hootsuite goes beyond basic scheduling by figuring out personalized best times to post on Instagram , automatically posting for you (yep, even Carousels!), Here’s how to keep all your Instagram funnel content organized with Hootsuite: How to create an Instagram sales funnel.

Instagram 119

Instagram How To Loyalty Discount 119

Hootsuite

FEBRUARY 3, 2022

Have you ever messaged a company on Facebook, only to wait so long for a response that by the time they get back to you, you forgot you contacted them in the first place? Bonus: Download a free guide that teaches you how to turn Facebook traffic into sales in four simple steps using Hootsuite. What is a Facebook bot (a.k.a

Facebook 145

Facebook HootSuite Retail Conversation 145

Hootsuite

JANUARY 4, 2023

— Hootsuite (@hootsuite) December 8, 2022. Source: Hootsuite 2023 Social Trends Report. A post shared by Hootsuite (@hootsuite). It’s a critical platform for anyone working in B2B, or for any companies that hire anyone, ever. Source: Hootsuite 2023 Social Trends Report. Start free 30-day trial.

Social Media 76

Social Media HootSuite Marketing Social Networking 76

Hootsuite

AUGUST 2, 2022

This is a compilation of your company’s strengths, weaknesses, opportunities, and threats. Use Hootsuite Streams to track them across every social network. Try Hootsuite free for 30 days. Make sure you evaluate their FAQ page and whether or not they use quality chatbots. Know your competitors. See it in action.

Template 77

Template Templates Strategy HootSuite 77

Hootsuite

MARCH 20, 2023

The requirements to apply for Meta Verified are: Your account must represent a real individual person, not a company or brand. Meta Verified FAQs What is Meta Verified? Easily manage your Facebook and Instagram presence using Hootsuite. Get Started Do it better with Hootsuite , the all-in-one social media tool.

Badge 93

Badge Instagram HootSuite Guidelines 93

Hootsuite

JULY 25, 2023

Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. FAQs about social media rules for lawyers Can a lawyer have a TikTok? Why do law firms and lawyers need rules for social media? They’ll save you from a career-ending slip-up.

Social Media 77

Social Media Policies Guidelines HootSuite 77

Hootsuite

FEBRUARY 9, 2023

AI customer service is an artificial intelligence system that interacts with customers on behalf of a company. With it, companies can save money on customer support costs and improve the efficiency of their customer service operations. Answer repeat FAQs and save your team time Customer service FAQ chatbots have a ton of benefits.

FAQ 98

FAQ Team Cost Loyalty 98

Hootsuite

OCTOBER 19, 2022

Depending on their location, some companies and creators can build out their own TikTok storefronts that allow users to browse and purchase directly within the app. Manage your brand’s TikTok presence with Hootsuite. With Hootsuite, you can manage your brand’s TikTok presence alongside all your other social media profiles.

HootSuite 92

HootSuite Trends Feed Feedly 92

Hootsuite

JANUARY 16, 2023

Use an FAQ chatbot to engage with customers 24/7. When you automate your FAQs, you’re also saving your customer support team from having to do the work. By implementing Heyday, the company was able to give customers a means of engaging over their favorite channel. Constant, repetitive answers can wear a person down.

Strategy 118

Strategy Facebook Marketing FAQ 118

Hootsuite

APRIL 6, 2022

If the platform gives examples of companies that use its services, try messaging those companies yourself to see how good the chatbot really is. Example 2: Answering FAQs. Popeye’s Supplements’ chatbot has an option for first-timers to learn more about the brand, and promotes the company’s newsletter within the chat.

Instagram 90

Instagram How To Retail FAQ 90

Hootsuite

SEPTEMBER 16, 2022

This makes them ideal for answering FAQs at any time of the day or night. As a result, the company counts 17,000 employees globally, with stores in over 40 countries. And it served to give their audience what they wanted: timely answers to FAQs. They needed to automate FAQs to better serve their audience. Source: Heyday.

Examples 96

Examples FAQ Insurance Retail 96

Hootsuite

OCTOBER 20, 2022

These companies often fail due to a loss of relevancy. Tracking retail trends ensures that your company isn’t left behind in your industry. By doing so, you remain relevant and you thrive as a company. This is being driven by two factors: Growing concern about how social media companies and websites collect and use data.

Retail 104

Retail Trends Privacy FAQ 104

Sprout Social

DECEMBER 20, 2023

Hootsuite is a major player in the social media marketing platform space. Whether you’re curious about Hootsuite alternatives or you just want to see what’s out there before you make a decision, it’s always beneficial to see what other platforms have to offer. You need the best tool for the job.

HootSuite 111

HootSuite Brands Price Collaboration 111

Hootsuite

MAY 4, 2020

For instance, InstaRocket’s FAQ: How do I know if you guys are legit? I’m worried it’ll be as bad as the last time we ran this experiment, when Hootsuite writer Evan LePage used the now-defunct Instagress to get 250 followers in 3 days. Meanwhile, the providers themselves aren’t that convincing. Get Started.

Instagram 140

Instagram HootSuite Software Comments 140

Hootsuite

APRIL 20, 2020

If you find you’re getting asked the same questions often, create a bank of FAQ responses you can use. On top of that, crowned companies receive one free Local Deal ad. Save time and manage your social media presence with Hootsuite. Apply the same tactics you use on other social media platforms, such as Facebook Messenger.

How To 145

How To Metrics Reputation HootSuite 145

Hootsuite

OCTOBER 31, 2022

You can publicly share sticker replies as new Stories, which is perfect for Q&As or FAQs. As a company, B Corporation is all about values. Glossier’s social team sourced answers from company executives and skincare experts, adding credibility and transparency to their responses. Save responses to a FAQ highlight.

Questions 29

Questions Instagram FAQ Marketing 29

Hootsuite

JUNE 27, 2022

The company embraced its newfound audience, changing its motto from “Chat for Gamers” to “Chat for Communities and Friends” in May 2020 to reflect its more inclusive direction. Source: Discord Server Insights FAQ. Check out Hootsuite’s guides to social media metrics and social media analytics. Who uses Discord now? Get Started.

Template 98

Template Templates Eventful Hosting 98

Hootsuite

AUGUST 2, 2022

Not only can businesses benefit from using a conversational AI tool for customer inquiries and FAQs, but they’re also now being used for customer support and social commerce on social media platforms. FAQ chatbots can improve office productivity, save on labor costs, and ultimately increase your sales. Source: SnapTravel.

FAQ 80

FAQ Discount Team Conversation 80

Hootsuite

JUNE 29, 2023

candidates won’t work for a company with a bad rep. No wonder internationally beloved toy company Lego reported a 17% growth in 2022. Because it’s a candy company? View this post on Instagram A post shared by The Hershey Company (@hersheycompany) How can you brand give back and participate? Try Hootsuite free 7.

Reputation 106

Reputation Strategy Brands HootSuite 106

Hootsuite

NOVEMBER 28, 2022

CEM uses data gathered at every interaction to improve customers’ perception of your company. Companies that provide a great customer experience will always have a competitive edge. But while CRM focuses on the company’s view of a customer, CEM looks at the customer’s view of the company. Source: Heyday.

Tips 123

Tips HootSuite Survey FAQ 123

Hootsuite

MAY 29, 2023

We’ll also share expert tips from Hootsuite’s own social media team for assessing and mitigating those risks so your organization can safely publish and interact on social. Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees.

Social Media 90

Social Media Tips HootSuite Policies 90

Hootsuite

MAY 16, 2023

Over 2,000 executives surveyed attribute 63% of their companies’ value to their online reputations. And you’ll create an online reputation that endears your company to your customers. Your organization’s online reputation is built on the references people make about your company. Hootsuite has you covered.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Hootsuite

APRIL 17, 2023

LinkedIn also gives you some limited insights into who saw your posts, by metrics like company, location, and job title. Tracking reach and impressions in Hootsuite For some users, native analytics capabilities will be enough. Try now (30-day free trial) Hootsuite also distills these metrics into more detailed, actionable insights.

HootSuite 145

HootSuite Metrics Analytics Instagram 145

Hootsuite

MAY 5, 2021

Social media has become a critical marketing and communication tool for companies of all sizes. In large companies, day-to-day social media management can feel a long way from conversations that happen in the boardroom. Most large companies have to deal with a crisis at some point. Source: Hootsuite App Directory.

Social Media Management 145

Social Media Management Social Media HootSuite Tools 145

Hootsuite

MAY 1, 2023

Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. Tools like Hootsuite give you full password management control. Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees.

Social Media 104

Social Media Guidelines HootSuite Policies 104