Social Media Exercise: Hoyts Cinema
MAY 10, 2011
Hoyts and social media – what do you do when someone names and shames publicly issues with your company, like this Twitter discussion I initiated about Hoyts Cinemas? An exercise for social media students and practitioners – what do you do when someone goes on a Twant (Twitter rant)? Social Media Consultant? I chose Hoyts for this exercise cos I believed and had experienced every word (the rant came first, post second).