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What If Twitter Did Buy TweetDeck?

Waxing UnLyrical

around the Twitterverse last week with the news that Twitter is in talks with TweetDeck to purchase the ridiculously popular third-party service for the low, low price of just $50 million. Considering UberMedia was rumored to be in the mix to buy TweetDeck for $30 million just a few weeks ago, that’s very interesting news.

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Good Or Bad – You Must Engage With Your Customers Through Social Media

SocMed Sean

I appreciate Laura sharing her thoughts/experiences with customer engagement via social media channels! With Twitter accounts not unusually having hundreds if not thousands of followers, it is vital to solve the problem quickly and offer a sincere apology and a way to redeem your company’s reputation as soon as possible.

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10 Surefire Ways To Avoid Looking Like A Twitter NooB

SocMed Sean

You’ve realized that Twitter isn’t just people sharing what they ate for breakfast and that there might be some real value to engaging with the 100 million active users that might give you valuable insights about your products, services, and competitors. Set up searches for your company name, brand names, and industry keywords.

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On The Death Of Google Reader

Waxing UnLyrical

Really, that’s what any good company does; cut the dead weight. TweetDeck is constantly up in the background, and with the wide diversity of people I follow, I find more interesting articles than I could ever find on my own with an RSS feed. This time though, Google cut services for a tool that isn’t just “popular.”

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5 Questions On Whether To Hire A Social Media Consultant Or Do It Yourself

Jason Yormark

Not every company or organization needs to outsource their social media efforts. While this may seem like a simple question to answer, most companies and organizations do not have a strong answer. Maybe you just want to build brand and turn your social reach into a regularly engaged audience. This post is no different.

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The Importance Of Online Engagement & Why You Should Talk To Your Customers

Lucy Hall

There are some fantastic companies who are doing this totally right. Use tools like Tweetdeck to really listen in on key phrases relating to your brand or industry, and don’t be afraid to jump in and talk to people online. They respond in a way that is: Efficient. Colloquial. Apologetic. For me, these attributes are very important.

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Tools for Monitoring Online Conversations: Part 2 of Monitor Your Brand Online

Harp Interactive

Online Reputation Monitoring can be as simple as creating alerts on Google or as comprehensive as subscribing to a syndicated monitoring service like Radian6 that gives you a complete platform to listen, measure and engage with your customers across the entire social web. BlogPulse Conversation Tracker. Blogpulse Trends. Ubervu (beta).

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