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How We Connect Our Engineers Directly To Buffer Customers with Customer Engineering Days

Buffer Social

When I first joined Buffer in 2015, the team would have a dedicated time when everyone would spend an hour answering customer support emails at our annual company retreat. After some reflection, it dawned on us that we shouldn’t limit full-team connection to annual company retreats!

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An Honest Look into our Engineering Team Engagement Survey

Buffer Social

It’s been a busy season for our engineering, product, and design teams at Buffer — what we collectively refer to as EPD. A few key takeaways: Engineering teammates have very distinct and differing needs depending on their tenure at Buffer (6+ years, 2-6 years, less than 2 years). That’s a lot of change.

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Increase YouTube engagement: 10 ways that actually work

Sprout Social

Is your YouTube engagement where you want it to be? And like any other type of social media engagement , competition on YouTube is fierce. Below we explain how YouTube engagement is calculated, plus we provide 10 ways to increase your YouTube engagement rate. What is YouTube engagement? What is YouTube engagement?

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Annual Social Media Budget Planning For Companies And Bloggers

SocMed Sean

If your or your organization is actively engaging in the social media space, you need to analyze your current budget allocation and either confirm or increase that commitment to social media in your budget planning activities. 2) Listening and Engagement Tools like Hootsuite, Curata, Sprout Social, Brandwatch.

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Top five: Messaging gets a lot more engaging

Sherrilynne Starkie

Top five: Messaging gets a lot more engaging. The search engine company is working with local home service companies Home Advisor and Porch. It’s bad news for brands who fear engagement levels will plummet as a result of the separation. It’s all about getting users more engage in messaging (see above item).

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How to Navigate Algorithms and Maximize Engagement on Social Media

The Realtime Report

How to Navigate Algorithms and Maximize Engagement on Social Media By Erica Yang, CEO and Founder of Real Hype THE HOOK: Creating quality, premium content is key. Whether you’re entertaining or educating, your social post should grab attention immediately to increase chances of engagement. CALL TO ACTION! Cross promotion.

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How We’ve Changed Our Engineering Mindset to Become Builders Again

Buffer Social

I've been working at Buffer since 2014, and even before I joined, I was always impressed by the Buffer team's product and engineering culture: how quick they shipped improvements and how close everyone was to the users (not uncommon to see engineers responding to comments on Twitter!).