The 13 Social Media Customer Service Stats You Must Know
Convince & Convert
DECEMBER 6, 2023
These companies get back to their customers through the comment section or direct message (DM). 75% of X (Twitter) Users Have Used the Platform to Connect with Brands According to a Khoros survey , 3/4 of X users have interacted with different companies on the social media platform. Create premium social media customer support content.
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