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The 12 Best Chatbot Examples for Businesses

Hootsuite

This makes them ideal for answering FAQs at any time of the day or night. As a result, the company counts 17,000 employees globally, with stores in over 40 countries. And it served to give their audience what they wanted: timely answers to FAQs. They needed to automate FAQs to better serve their audience. Source: Heyday.

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Why Facebook’s Community Pages Could Give Brands Headaches

Dave Fleet

A couple of weeks ago I received a worried call from a friend working in PR for a large company. Her opening question went something like: “What the heck are Community Pages on Facebook, and why is there one for my company?&#. In theory these pages should be a good thing for companies. Community Pages 101.

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AI won’t replace social teams: Here’s why

Sprout Social

You need to make sure what’s happening on your social channels is human-fed and human-curated. According to our 2023 State of Social Media report , 51% of business leaders say they use social media data and insights to inform their company’s business strategy. You’re going to be steering the ship.

Team 133
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Instagram 101: How to Get Your Small Business Started on the Platform

Social Media Strategies Summit

Look at how the hair color brand, Paradyes, has curated its Instagram bio. Answer FAQs. In the image below, personal finance company NerdWallet shares an important snippet from one of their live streams on money advice. If you have a physical store, include the location and hours in your bio. Make the most of it.

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Presidential Elections, Pandemics, Natural Disasters: When to Pause Your Social Media Channels

agora pulse

As these events unfold, many marketers may be struggling to figure out whether they should pause social media channels for their company or clients. If your company is raising funds, offering support to people involved, or otherwise taking a stance, it’s critical to be transparent about your contributions. Pause automated content.

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Social Media Automation Rules No Brand Should Break

Sprout Social

When we talk about automation, we’re talking about scheduling posts, sending out company content promotion on a regular schedule and having keyword alerts set up. If your favorite company publishes a blog post and you share it every time, then could you not automatically share that? Automate Your Content Curation.

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5 Examples of Excellent Onboarding Videos (and Some Tips)

VEED Grow

Having an onboarding video is a great way to educate new hires about your company and your offerings. If you already create company videos, you probably already have onboarding videos. You already have all the marketing materials and documentation that explain the ins and outs of your company and what you sell. Don’t worry!