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The Future of Community Management

Ignite Social Media

The role of a CM, as we know it today, really started in 2005 , when the role was akin to “The Forum Moderator.” The deepest interactions with customers will occur more and more in brand-sponsored/hosted hubs built for specific topics and or specific brand community platforms. The future looks a lot like the past.

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Community Bootstrapping: Tools & Strategies To Build A Community.

Jason Yormark

Three of the most used platforms these days are vBulletin , phpBB and Simple Forums. phpBB and Simple Forums are free, but heavily used with lots of support options. Create Community Next you need to consider having a “controlled” community environment in your world.

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The Many Roles of an Internal Community Manager

Social Media Strategery

Along with this realization has come greater demand for people to handle things like user adoption, marketing, and community management – we’re witnessing the rise of the internal community manager. The Internal Community Manager wears many hats. The same thing happens in an online community.

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What is a brand community and how to build a successful one

Sprout Social

Choose a community platform. There are several different options when it comes to creating your brand community’s home base. A forum is a great way for a much larger community to be able to talk about shared interests, whether they’re directly about the brand or not. Third-party community platforms.

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Activation, Comfort, and Other Secrets of Online Community Management

Convince & Convert

Jay: I like that quote, “You can’t schedule community.” So many times now, it seems that Facebook in particular has become the de facto community platform. Deb: But somebody has to get the party started, and that’s where the community manager or moderator comes in. ” That’s good.

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Nuggets from Social Media workshops as of late. : Community Group Therapy

Buzz Marketing for Technology

Here are some random thoughts from a collection of these experiences and feedback from conference speeches: 1) Features are NOT user experiences: Warning…if you ask someone about desired user experience and they say wiki or forum, you have work to do. 4) None of the following are community platforms: Wikis, Blogs or Forums.

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Dear IT Guy, Can You Actually Use the Tool You're Creating.

Social Media Strategery

The developers are often the most active members of their respective communities and they’re using their own software day after day in the course of doing their jobs. If there’s a glitch involved with posting a new comment to a forum, they’re going to be the first ones to see it, diagnose the problem and fix it.

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