The Realtime Report
APRIL 26, 2018
Smart companies will use the insights they get from customers in a number of ways; from fixing holes in marketing campaigns to informing product messaging and even developing and co-creating new products. Research is conducted using community platforms or on a one-to-one basis. How To Use Customer Insight To Power Your Business.
Sprout Social
NOVEMBER 19, 2020
As Sprout expands our offering of business and technical integrations, we’re working closely with each company, ensuring our strategic relationships and holistic approach to partnerships truly set us apart. . Monitor for five star service with a host of review platforms. Setting a gold standard for partnerships.
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Jason Yormark
AUGUST 17, 2009
It’s about the strategies and methods to incorporate in your communities and social spaces to facilitate mutually beneficial conversations. Be Everywhere The first step that any business needs to take is establishing themselves as a company that embraces community. In other words, a community platform that lives on your site.
SocialFish
APRIL 1, 2011
A Report Card on Web 2 and the App Economy (John Battelle’s SearchBlog). Things Companies Don’t Want to Hear about Social Media (Sysomos). Things Companies Don’t Want to Hear about Social Media (Sysomos). 8 Signs You Have Outgrown Your Online Community Platform (Socious Member Engagement Blog). Ecosystems.
SocialFish
OCTOBER 1, 2010
How To Be The Jack Bauer Of Your Company (Adam Singer). Offline-to-Online-to-Offline: Lessons Learned in Building a Custom Community Platform (Frogloop). What McDonald’s got wrong about Foursquare, Social Media strategy, measurement, and ethical reporting. Under Construction (Acronym). Olivier Blanchard).
Proactive Report
JUNE 5, 2011
Our recent study of the top companies across several categories revealed that on average just over 80% are using some form of social media. Yet another study shows that most have not figured out how to calculate a return on that investment. Hypatia didn’t specify what response the other 29% gave.). And I would agree with that.
Social Media Strategery
MARCH 8, 2011
Ombudsman – When the community starts complaining about the speed, reliability, or accessibility of the platform, you need to be the one to bring up those concerns with the developers and push to get these issues fixed. After all, you’re the advocate for the community, not a mouthpiece for the development team.
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