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The Many Roles of an Internal Community Manager

Social Media Strategery

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. The Internal Community Manager wears many hats. With the growing ubiquity of Enterprise 2.0

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Enterprise 2.0 Isn’t About Social Business, It’s Just About Business

Social Media Strategery

.” She went on to say that instead of talking about social media, social business, building communities and why your organization needs to use blogs, wikis, and microblogging, you should be talking about increasing sales, increasing productivity, and cutting costs. For you, building communities might be the goal.

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If You Want a Culture of Collaboration, You Need to Accept the LOLCats Too

Social Media Strategery

Before wikis were used by the Intelligence Community to develop reports on IEDs , people were creating user badges to show off their favorite NFL teams. Before our VPs starting using Yammer to communicate with the workforce, we had groups of Android geeks and fitness gurus.I'm It doesn't work like that.

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The 1-9-90 rule won't work for Internal Collaboration

Buzz Marketing for Technology

Ok, so you decide to implement an internal microblogging platform like Yammer or Socialcast, or even an internal Wiki platform like SocialText or Confluence. Not just a ‘check the box’ type of – did you contribute back to the community – but if you didn’t contribute tangibly back to the community – it may impact your bonus potential!

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Tired of All-Hands Meetings? Try an INTERNAL Unconference

Social Media Strategery

Pre-Conference After receiving approval to move forward, we established our “home base&# – a wiki page on our Enterprise 2.0 We established the hashtag that we would use when blogging or Yammering about the Uconference. platform – hello.bah.com. From here, we coordinated all our planning and outreach efforts.

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Enterprise 2.0: social scorecard and social media karma

Laurel Papworth

Taking Badges Further: I use incentives to reward influencers in my online communities in three ways: Points for repetitive, ongoing and countable activity. ENTERPRISE : contributing to an unpopular wiki subject, logging in before 9am, talking like a pirate on pirate day. note: today most community software has a spam removal system).

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Learn to Walk Before You Run | Social Media Strategery

Social Media Strategery

&# That’s the question I was recently asked by a colleague working on a project where they had just deployed an internal wiki. They said, “that’s what we want!&# They installed a wiki. And they waited… They soon discovered that their users weren’t actually, you know, using the wiki.

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