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How to Build Public Trust Through Social Public Service

Social Media Strategies Summit

Image source At the Social Media Strategies Summit for Government, Russel Lolacher, Director of Web and Social Media Services for the Ministry of Transportation and Infrastructure in British Columbia, Canada, discussed how government agencies can acquire, build, and maintain public trust. That means defining a clear purpose for your team.

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10 Ways Government Agencies Can Increase Their Engagement on Social Media

Social Media Strategies Summit

It’s been a game-changer for the sector, transforming previously faceless organizations into teams of real people doing valuable work. Provide Community News & Updates. Arguably the most obvious use case of social media for government agencies is providing news and relevant updates to your community.

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How Government Agencies Can Build an Effective Crisis Communications Strategy

Social Media Strategies Summit

A fast-evolving situation can cause panic and confusion in your community, requiring you to communicate the latest information in a calm, clear manner to the public, stakeholders, and media. You’ll also position your agency as a trusted source working to keep your community safe. This is your crisis communications plan.

Strategy 174
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NSF Grant To Connect AI With Urban Planning to Improve Decision Making and Service Delivery

The Realtime Report

Tom Sanchez , professor of urban affairs and planning, and Chris North , professor of computer science and associate director of the Sanghani Center for Artificial Intelligence and Data Analytics, have been awarded a planning grant from the National Science Foundation’s Smart and Connected Communities program.

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Social media management services: 9 agencies your brand should check out

Sprout Social

If you don’t have the resources to grow or train a social team, an agency is a must. If you do, an agency can spark new ideas, prevent burnout or provide a much needed load lift—social media teams say that bandwidth is one of their number one challenges. Industries served: Marketing & Advertising, Nonprofits, Transportation.

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Social Media Guidelines for Healthcare Professionals [Tips + Free Template]

Hootsuite

Bonus: Download your free, customizable healthcare-focused social media guidelines template to quickly and easily create guidelines for your team. Guidelines give your team the tools they need to speak about your brand and the industry in a positive, inclusive, and respectful way. Let’s scrub in! Avoid ethical issues.

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The pros and cons of social media

Sprout Social

Booktok , for example, has become a flourishing online community. And connecting with your audience goes further than making sales—it builds community, which can save you advertising bucks in the future. Like the Chicago Transit Authority sharing transportation updates…. Start your free Sprout trial. More: [link].