Facebook Updates its Community Values to Better Frame its Policy Decisions

Social Media Today

Facebook has outlined a new set of changes to its community values, which it uses to guide its policy decisions and enforcements

57 Social Media Policy Examples and Resources

Dave Fleet

One of the key elements of this work, in my opinion, is creating a social media policy that fits well with the organization’s goals, culture and risk tolerance. Here are 57 61 great social media policy templates and resources to use when building your own. Social Media Policies and Guidelines. 3 Great Social Media Policies to Steal From (Kodak, Intel, IBM). Policy on Staff Use of Social Media. Social Media Policy. Internet Postings Policy.

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How to Create Facebook House Rules or Community Guidelines

Harp Interactive

A Facebook Page is an excellent venue for community building among brand advocates and customers (or potential customers) seeking more information, discounts, insight or customer assistance. Blog Facebook How To Policy Social Media Marketing Facebook community guidelines Facebook house rules how to set up Facebook Community Guidelines How to set up Facebook House RulesDoes your Facebook Page have Rules or is it a free-for-all?

Big Announcement! THE Social Media Training Academy and Member Community for Business is Here!

Pam Moore

We have been working the past year on a game changing online social media training academy and member community to help solve your biggest problems and challenges related to social media marketing, digital marketing, and branding. I am excited to announce that TODAY we officially open the public doors to our brand new Social Profit Factor training academy and member community! Step 2: Enroll / buy your virtual seat and you will be inside the academy and community within minutes!

How Government Agencies Can Best Engage Their Communities on Facebook

Social Media Strategies Summit

Your ability to build an online community and share updates with your constituents on Facebook has never been stronger. Moderation allows you to publish a comment policy to communicate what is allowed and not allowed on your pages, including setting up a profanity filter.

How to Write a Social Media Policy for Your Business

Socialmedia.biz

In their 2013 Internal Audit Capabilities and Needs Survey Report , Protiviti, a management consulting company found that a staggering 73% of organizations don’t have a social media policy in place for their employees. What is a Social Media Policy? According to SproutSocial , “A social media policy is a code of conduct that provides guidelines for employees who post content online either as part of their job description or personal brand.”

What To Include In a Social Media Policy

Mindjumpers

Blog About Clients Cases Tribesourcing Video People & Contact Bloggers « An Interactive YouTube Campaign By Tipp-Ex 5 Tips for Making a Consistent Social Media Effort » What To Include In a Social Media Policy Posted by admin Sep 6th, 2010 Tweet Blog post written by Georgina Coates who is Social Media Manager at UK based, integrated communications agency Kindred. Are your employees in charge of company communities ie: Facebook, LinkedIn, Twitter?

How Government Agencies Can Keep Their Communities Engaged in Creative Ways [VIDEO]

Social Media Strategies Summit

Government agencies can leverage social media to share (sometimes critically) important information with their communities. The post How Government Agencies Can Keep Their Communities Engaged in Creative Ways [VIDEO] appeared first on Social Media Strategies Summit Blog.

The Social Media Policy – not just for the big players

Mindjumpers

Blog About Clients Cases Tribesourcing Video People & Contact Bloggers « An Interactive YouTube Campaign By Tipp-Ex 5 Tips for Making a Consistent Social Media Effort » What To Include In a Social Media Policy Posted by admin Sep 6th, 2010 Tweet Blog post written by Georgina Coates who is Social Media Manager at UK based, integrated communications agency Kindred. Are your employees in charge of company communities ie: Facebook, LinkedIn, Twitter?

How Public Safety Agencies Can Best Engage Their Communities on Facebook

Social Media Strategies Summit

Your ability to build an online community and share updates with your constituents on Facebook has never been stronger. Moderation allows you to publish a comment policy to communicate what is allowed and not allowed on your pages, including setting up a profanity filter.

Google Drops Real Name Policy

Bill Hartzer

Google just dropped their real name policy. As you might recall, Google+ had revised their real name policy back in 2012 , saying that only.1 We know that our names policy has been unclear, and this has led to some unnecessarily difficult experiences for some of our users. Thank you for expressing your opinions so passionately, and thanks for continuing to make Google+ the thoughtful community that it is.

Setting Facebook Community Expectations

Firebelly

Setting expectations is the corner stone of any successful Facebook community. Here are two the important aspects to incorporate into your Facebook Page: A governance policy. Have you set expectations in your community? According to a report by Jeremiah Owyang of Altimeter Group , only 8 out of 30 brands surveyed had expectations set.

Moderating Comments and Managing Online Communities

Akamai Marketing

Blogging Opinion social media #Blog4BizHi automation blog Fun with Social Media policyWe've Moved! Please Update your Reader Now. This feed has moved to: [link] Update your reader now with this changed subscription address to get your latest updates from us.

Velma Hart Talks Open Community

SocialFish

This is the second in a series of interviews we are conducting with CEO’s and senior executives about their take on the concepts in Open Community. We started our conversation with this one question: How do you think the concepts in Open Community will shape associations in the future? I think there are a number of ways that open community will change associations in the future. “Associations need to accept open community and not just give it lip service.

Social Media Marketing Policies and Education: The Employee.

Mindjumpers

Blog About Clients Cases Tribesourcing Video People & Contact Bloggers « Youtube Makes Interactive Gallery 5 Popular Posts About Social Media » Social Media Marketing Policies and Education: The Employee Perspective Posted by admin Sep 9th, 2010 Tweet Written by J-P De Clerck , who is an experienced content, conversion and social media consultant. First, why do you draft such a policy?

10 Reasons Businesses Will Start Using Google+ Communities in 2014

Convince & Convert

Well, with over 150,000 communities with more than 10 people, and tens of thousands will thousands of members, Google+ is really happening. Types of G+ Communities There are two types of communities: 1. Private: This content cannot be shared outside of that community and can only be viewed by members. Why Use Google+ Communities? Here is a really big thing: Google indexes the community and its content when ‘public’.

Coca-Cola Adopts New Social Media Policies | Justin Levy

Justin Levy

Justin Levy Marketing and Social Media Home About Archives Contact Disclosures Newsletter Speaking Coca-Cola Adopts New Social Media Policies Written on January 12, 2010 by Justin Levy in business , social media , social media strategy , video 28 Comments - Leave a comment! Coca-Cola has updated their social media policies (or principles, as Coca-Cola is calling them). The policies are only 3 pages in length. Has your company adopted a social media policy yet?

Moderating Comments and Managing Online Communities

Akamai Marketing

Tweet Much has been writing over the years about how to manage comments in a blog or online community. Let’s be clear: there are ALL kinds of people on the interweb so its easy to create a moderation policy built for the lowest common denominator. And as someone who has a community, I can tell you from personal experience that its deeply troubling to stare down the lowest common denominator. But in my view there are several approaches to community moderation.

“Facebook Terms and Policies Hub” Has Been Launched

Mindjumpers

Tweet We’ve all experienced at some point how frustrating and confusing the ever changing policies and terms of the mother of social networks, Facebook, can be. This week, they’ve launched a new site that tries to help all of their users navigate in the jungle that is Facebook’s terms and policies. Have a look at the website: Facebook Terms and Policies. Facebook Marketing & Communication Hub Social Media Social Network Terms and Policies

Relationship Advice: Your Nonprofit Organization and Building Community Organization Partnerships

Waxing UnLyrical

To encourage social responsibility, create a culture of giving back to the larger community. Encourage human resources to create policy for volunteering that will not harm employees’ performance reviews when they take time off to give back to the community. Plan ahead and implement social activities, events and community outreach. You need to find the middle ground between what the larger community and stakeholders want to see and what your employees can take on.

A Tale of Two Communities Part II – Salesforce.com

SocialFish

This post is the second in a two-part series where guest blogger Garry Polmateer , former association executive currently working at NimbleUser helping organizations with Salesforce, looks at two online brands through the lens of the concepts in our book, Open Community. We loved Garry’s idea for this two-parter and we welcome any guest post ideas from any of our readers who are interested in digging into Open Community from whatever angle you choose.

Social Media Comic – Communicating With Your Customer Community

SocMed Sean

But, as with most things in life, honesty is the the best policy when it comes to communicating with your online community. Let your community know that you are: 1) aware of the problem; and 2) working to resolve it. Who knows, by engaging your online community, they might suggest a solution that you hadn’t thought of. Humor People Social Media best practices cartoon comic community customer service social media strategy

New Guest Post Policy – Join the Discussion or No Link

Kikolani

Since I am making this commitment with my own posts, it only makes sense that my community will expect this of all posts on Kikolani, including those from guest bloggers. Hence, I am going to implement a new policy for guest bloggers. Why the New No Engagement, No Link Policy. First, it will keep the community active on every post. And this isn’t something that will just benefit my blog and community. How Will This Policy Be Enforced.

Risk Management and Open Community: More Similar than You Think

SocialFish

I discovered a link between creating a social open community and a risk management community. As I read Open Community , it is also a roadmap for implementing and managing a risk management program. Open Community is “A diverse group of people, bonded by a common interest in an industry and an organization, who care enough to contribute and cooperate online for the good of the group.” Risk management has lots of tools usually in the form of policies and procedures.

Irresistible Content: 10-Point Checklist for Content that Converts to More Customers [podcast + ebook]

Pam Moore

This is one of the key success factors to content that converts to more attention, trust, traffic, engagement, community members, raving fans, leads and sales! SocialZoomFactor · How to Create Irresistible Content 10-Point Checklist.

eBook 117

7 Skill Sets for Nurturing Open Community

Convince & Convert

Tweet Guest post as part of the virtual book tour by Maddie Grant and Lindy Dreyer to explore concepts from their new book Open Community : a little book of big ideas for associations navigating the social web. We come from the association industry and for many of us “membership” people, community is old hat. And yet, for some reason (actually a lot of reasons) what we know about community isn’t always translating well to building community online.

The Many Roles of an Internal Community Manager

Social Media Strategery

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. However, over the last few years, a new Community Manager role has emerged – the internal Community Manager, responsible for increasing and maintaining user adoption for social media tools behind the organizational firewall.

Marketing Nutz Launches Social Profit Factor: Social Media, Branding Training Academy for YOU!

Pam Moore

Private support community answers your questions and connect you with other business leaders just like you. Build community and earn support of evangelists to amplify your story and purpose. I am thrilled to announce that Social Profit Factor is finally here!

Small Staff Organizations and Open Community

SocialFish

This is a repost of an Open Community Virtual Book Tour post I recently wrote for Splash! And there’s no quick fix – no consultant or agency can nurture your community for you, though they can help you build your infrastructure and they can help you with specific campaigns. Your Open Community, which we define as your people who are bonded by what your organization represents and care enough to talk to each other (hopefully about you!)

7 Steps to Develop a Profitable Social Media & Digital Marketing Plan [podcast]

Pam Moore

Social Profit Factor Training System + Member Community can help you ignite your online social brand, tribe and business results! · 7 Steps to a Profitable Digital and Social Media Marketing Plan.

10 Community Manager Responsibilities that Don't Involve Twitter.

Techipedia: Tamar Weinberg

Social Media Consultant and Tech Geek at Heart Home About Press Consulting Contact Sitemap Home > Marketing , Social Media > 10 Community Manager Responsibilities that Don’t Involve Twitter and Facebook 10 Community Manager Responsibilities that Don’t Involve Twitter and Facebook by Tamar Weinberg on March 17, 2010 Share This is a guest post by Itamar Kestenbaum. Every time I tell someone I’m a Community Manager , I get a varied response. A community participates.

Irresistible Content: 10-Point Checklist for Content that Converts to More Customers [podcast + ebook]

Pam Moore

This is one of the key success factors to content that converts to more attention, trust, traffic, engagement, community members, raving fans, leads and sales! SocialZoomFactor · How to Create Irresistible Content 10-Point Checklist.

eBook 78

10 Things You Must Know About Your Customer [podcast + ebook]

Pam Moore

SocialZoomFactor · 10 Things You MUST Know About Your Customer. Are you sick and tired of of being sick and tired of cranking out videos, blog posts, social media posts, Instagram visuals, Facebook posts, podcasts and not achieving your marketing goals or generating more leads?

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Mr. Popularity and Your Enterprise 2.0 Community

Social Media Strategery

If so, Mr. Popularity may be taking over your community and the worst part of it all? This makes your communities far more social media and technology-oriented than your organization really is. In the early days of your online community, this may be of little concern to you – content is being created, new members are joining, and discussions are happening. I was one of the first community managers and was a very visible and active champion for the platform.

LinkedIn Adds New Warnings on Potentially Inappropriate Messages, Updates Guidelines on Behavior

Social Media Today

LinkedIn has added some new prompts to alert users to potentially inappropriate behavior, while it's also updated its Professional Community Policies to address member concerns

Clearstep Business Community : Clearspace: Clearstep

Buzz Marketing for Technology

Online Communities Build, manage and measure your community successfully. Clearstep is a gathering place for Online Community and Internal Collaboration practitioners to interact, share best practices, and gain access to a much wider range of perspectives on common community and collaboration issues. Re: Question About "Acceptable Use Policies" for Internal Collaboration. Please check out the communities and join the conversations. Community Guidelines.

How to Hire and Partner with a Digital or Social Media Marketing Agency to Grow Your Business

Pam Moore

Social Profit Factor Training System + Member Community can help you ignite your online social brand, tribe and business results! Considering hiring a digital marketing agency, social media agency or branding consultant? Hiring a marketing agency or consultant is a big decision. It's not only a big investment, but also a relationship that requires trust and a partnership.

Taking the Next Step: Going From a Grassroots Enterprise 2.0 Community to an Official One

Social Media Strategery

As your grassroots community takes the next step to becoming an official one, what challenges will you face? That started a three-year journey into the world of Enterprise 2.0 , including growing our Yammer community from 1 to more than 7,000 when I left, consulting with dozens of organizations and government agencies, managing our official award-winning collaboration community , attending and speaking at Enterprise 2.0

Top SocialFish posts of 2010

SocialFish

We have some great stuff in the works, including a new Open Community case study series by Deirdre Reid , and an interview series where we’ll be talking to several top association CEO’s about the ideas in our little book. Need help with Social Media policies? Community Management Resources. Semantics: Social Media Policy, or Guidelines? Community platforms do not equal community.

Getting to the bottom of community management

Jeff Esposito

This post originally ran on the Community Roundtable. . If you read business publications, blogs or websites to any extent, you have probably heard about community management. Next to social media management, community management might be the hottest buzzword or buzzcareerpath (I think we just made up a new buzzword). But do most of these publications or hiring managers screaming that they need a community manager really know what it is?