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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

Cost 135
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Automating dependency updates with Dependabot

Sprout Social

As part of our Android app, we maintain over 35 dependencies managed by the open source community that provide useful building blocks for our application. We’d often discover that dependencies needed updates during feature development, which introduced the always dreaded project scope-creep. We needed a better way.

Module 101
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Client solves Ecommerce for WordPress via Open Source

The Way of the Web

One reason is simply that it’s a really good product which I can easily recommend – as part of research I played around with the alternatives and I can honestly say that I’d already decided to use Jigoshop to power a couple of future projects before working with them. The benefits of a true Open Source Ecommerce solution.

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The Bamboo Project Blog

Buzz Marketing for Technology

The Bamboo Project Blog. Facebook or LinkedIn) or other communities of practiceâ?? The investment these companies will make in blogs, social networks, and communities will â??stimulate Learning is immersion of yourself in a community of practice and web of interactions. The Power of Blogging ISNT Just in Reading Them.

Project 265
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12 of the Best Free Stock Video Websites for Great Footage

Hootsuite

Videvo offers thousands of free stock video footage as well as motion graphics, music and sound effects created by their community of users. The clips you download from Videvo will be licensed in a variety of different ways: some you may not be able to use for specific types of projects. Splitshire.

Video 144
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Joomla! Surpasses 15 Million Downloads

Bill Hartzer

Open Source Matters , Inc. Project , today announced that Joomla!, the industry’s leading open source content management system (CMS), has been downloaded more than 15 million times from JoomlaCode. reached 15 million downloads,&# said Elin Waring, President of Open Source Maters, part of the Joomla!

Joomla 87
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How To Organize A Brand Hackathon (And Why) – Interview With Betabrand’s Chris Lindland

The Realtime Report

. “Betabrand is perfect because we have such an open, experimental approach to branding,” says Lindland. From its Model Citizen photo campaign to its Disco Open Source Project to its ThinkTank Community Idea Factory, Betabrand has built its brand around customer engagement.

Brands 192