Three Things Twitter’s Marketing Team Needs to Do

Webbiquity SMM

Now here are three ideas the social network’s CMO and her marketing team may want to contemplate. But the brevity and informality of Twitter makes it more likely that the people you follow will follow you back.

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Big Announcement! THE Social Media Training Academy and Member Community for Business is Here!

Pam Moore

We have been working the past year on a game changing online social media training academy and member community to help solve your biggest problems and challenges related to social media marketing, digital marketing, and branding. Step 1: Check out the information page and video here.

The Future of Community Management

Ignite Social Media

So, when I was asked to share what the future of community management would be like, at first it felt like an impossible task. This is a pivotal time in the discipline of community management, and many brands are asking these very questions.

Why You Should Create a Social Media Approval Process for Your Team

agora pulse

Are you on a social media team? Social media management takes a team—even if you only manage a handful of agency clients or collaborate with colleagues throughout your company. Need a hand getting your team members on board with an approval workflow?

Building a New Kind of Cruise Community

Waxing UnLyrical

Regular WUL readers know that Shonali (a friend and former colleague at Socialmedia.biz ) showcases guest posts about how to build, engage and sustain an online community, among other things. so that others might gain insights for their own community efforts. Our team’s goal is to help bring social, mobile and digital to the cruise world – a huge, sprawling, largely analog $38 billion market. Building a New Kind of Cruise Community. Guest Post by J.D. Lasica.

Key Findings from the State of Community Management Report 2018

SocialFish

The Community Roundtable’s seminal State of Community Management Report 2018 is out!! And there’s a TON of insightful information it it. Communities create transformational value: Community programs show an a verage ROI that exceeds 2,000%.

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What A Dog’s Cancer Taught Me About Community

Waxing UnLyrical

Other things take priority over the time one spends blogging, tweaking, editing, linking… and when there is a team of bloggers to manage, that is a lot of time, even if one has help. We are a community.

How Social Insights Can Inform Your Marketing Strategy

Ignite Social Media

With social media, both quantitative and qualitative data can be gleaned from your audience and reported to other disciplines to inform overall marketing strategy. Quantitative and qualitative insights are the most effective when they come together to make an informed decision.

FACE: 4 Traits To Look For When Hiring Your Social Media Community Manager

SocMed Sean

Having worked in online community management for the last 15 years, I have had the privilege of putting together some amazing teams. The roles on a digital community team varied, ranging from digital strategists, to graphic designers…and everything in-between.

Five Observations Gained from Starting an Online Community

Waxing UnLyrical

In October of last year, I launched an online community called Agree, Disagree, or Qualify. Building an online community doesn’t happen overnight. Discussion builds communities. The community builds upon itself by testing claims and commenting on those claims. The more discourse that takes place, the more others engage and the larger the community becomes. Communities co-create their own culture. Photo: Provided by ADQ Community.

Facebook Launching Community Actions Feature To News Feed

Socialmedia.biz

Facebook is all set to launch Community Actions, an interactive News Feed petition feature, that will allow users to support political and social causes that matter to them. As a result, you cannot tag President Donald Trump or Vice President Mike Pence in your Community Actions.

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Robust Collaboration Tools to Empower the Modern Social Media Marketing Team

SocialFish

Your ability to communicate and keep your team working cohesively can be a mountain-scaling, yet necessary task for mastering entrepreneurship and selling online. Social media is the perfect medium for treating clients well and your team needs to be working in unison to achieve this.

Working to build scientific communities? Please take the AAAS State of Scientific Community Management Survey

SocialFish

The folks over at the American Association for the Advancement of Science (AAAS) are currently running a survey to determine what community management within science looks like.

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How to Create Your B2B Dream Team

Convince & Convert

You need to build the best team you can, or risk it all by having mediocre talent reflect poorly on your brand. For B2B brands such as design or ad agencies, executive recruiting firms, law firms, or consultancies, company culture is a very important aspect of building a great team.

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How TravelMedia Save Time and Rock Community Management

agora pulse

The team means business when it comes to being able to deliver measurable results to their clients and exceed all expectations. The social management team used SproutSocial for a while, but as new clients came on, it prompted a review. The community management is amazing.

Activating Your Social Media Second Team

Social Media Strategery

Welcome to the world of Community Managers, New Media Directors, Chief Community Officers, and Chief Social Media Strategists. That’s why these people MUST learn how to identify, develop, and empower their second team. What’s a “second team&# you ask?

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Five Lessons from Great Community Managers

SocialFish

I’ve been thinking about community management a lot lately. In our role as consultants for SocialFish, Maddie and I have talked to hundreds of community managers about what they do, how they do it, and the why behind it all. Our latest community management consulting package drills down into what we’ve learned and how to apply it. 1) Managing the community takes more time than you think. 2) Successful communities are indispensable.

Want to know how much Community Managers are paid?

SocialFish

The Community Roundtable’s Community Careers and Compensation Report 2015 is out! What it means: Your team sees the value in being a part of the strategic plan. Key finding #3: Community pros are “movers and shakers.”. Key finding #4: Communities are everywhere.

13 YouTube Community Building Hacks You Never Knew About

agora pulse

So, if you’re still saying your brand doesn’t need YouTube community building, you might need to rethink. My team at Contentworks has created video scripts for some of the biggest finance brands and managed their YouTube channels. This is key for YouTube community building.

Susan Sarfati Talks Open Community

SocialFish

This post kicks off a series of executive interviews we’re doing about the concepts in our book, Open Community. Susan is someone we greatly admire, and we were thrilled to get the chance to bring you some of her thoughts on Open Community. Open community is changing this.

10 Book Recommendations From Team Sprout

Sprout Social

As 2016 draws to a close we asked members of Team Sprout to share the best things they’ve read this year. “The C Programming Language” is one of the few programming books that not only offers valuable and practical information but is enjoyable to read. The Idea Factory” explores how engineering and technical innovation revolutionized communication and ushered in the Information Age. Sprout Engineering Team Sprout

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How and Why Data Syncing Matters to Your Online Community Setup

SocialFish

This post originally appeared on Online Community Results. We partner on many online community strategy and implementation projects – contact us if you need help with yours. to log in to the community.). Featured Industry Insider Open Community

A cause close to home: Sprout Dublin gives back to local community

Sprout Social

We believe that beyond the internal work we do for our employees, equity is about how we engage with the world and community around us. Our goal is to ensure that we’re using our privilege and resources to support the communities within which we live. . Team Sprout

How TravelMedia.ie Save Time and Rock Community Management

agora pulse

The team means business when it comes to being able to deliver measurable results to their clients and exceed all expectations. The social management team used SproutSocial for a while, but as new clients came on, it prompted a review. The community management is amazing.

2013 State of Community Management Report Stresses Importance of Community Managers

SocialFish

Even though my current role is broader than community management, I’m still a community manager at heart and it’s still my passion. If you want to see value from online community, you need to invest in community management.

Social media manager vs. community manager: What’s the difference?

Sprout Social

Does the person who post as your brand on Facebook also work to develop the community that the company is part of? As the social media industry has evolved, each role in the marketing team has developed along with it. The Sims has both social media managers and community managers.

Four Tools to Help Build Your Social Community

Waxing UnLyrical

I’ve found that one of the most important things to do, when trying to build one’s online community, is to participate consistently in your preferred channels. After all, it takes time to find good information to share, right? All for one and one for all.

10 Reasons Businesses Will Start Using Google+ Communities in 2014

Convince & Convert

Well, with over 150,000 communities with more than 10 people, and tens of thousands will thousands of members, Google+ is really happening. Types of G+ Communities There are two types of communities: 1. Private: This content cannot be shared outside of that community and can only be viewed by members. Why Use Google+ Communities? Here is a really big thing: Google indexes the community and its content when ‘public’.

How to Build an All-Star Social Media Team in 5 Steps

Buffer Social

We often talk about the importance of social media managers and the amazing people who handle social media as a team of one. But often, for agencies, larger enterprises, and even some small businesses, social media is handled by teams of people covering a broad range of skills.

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How and Why Data Syncing Matters to Your Online Community Setup

SocialFish

This post originally appeared on Online Community Results. We partner on many online community strategy and implementation projects – contact us if you need help with yours. ———–. to log in to the community.).

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Interview with ASAE’s Community Manager, Mandy Stahl

SocialFish

Community management is a new role at many associations, and it’s further complicated by being both a very public-facing job as well as one managing internal processes that often cut across more than one department inside an organization.

Helping Members and their Communities Succeed: the Future of What We Now Know as Membership

SocialFish

The community was shaped to her needs and facilitated the kind of interactions, learning and development paths she needed to practice successfully. Over time, trust among members, and hence the quality and value of the information shared among them, increased.

Nike’s Secret to Success on Instagram: Building an Engaged Community

Buffer Social

But it’s also a ton of incoming conversations for Nike’s marketing and customer care teams to sort through. In fact, the team at Nike (led by Social Media Manager Wes Warfield ) handles more than 1,000,000 conversations per year across 200 different social media accounts.

10 Social Media & Digital Marketing Inspiration Metrics You Can’t Ignore in 2019

Pam Moore

They provide a way for us to better communicate, share information, learn, grow, and help others do the same. When is the last time you did a reality check on how the people in your community are doing? Do they have the information they need?

The Many Roles of an Internal Community Manager

Social Media Strategery

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. The Internal Community Manager wears many hats.

Marketing Nutz Launches Social Profit Factor: Social Media, Branding Training Academy for YOU!

Pam Moore

Can’t find the training and information needed to learn? Private support community answers your questions and connect you with other business leaders just like you. Build community and earn support of evangelists to amplify your story and purpose.

5 Ways that Social Media Marketing Software Can Fail You

Pam Moore

So if you’re choosing a social media tool that boasts great analytics, it should give you at least a little more information than you can already get natively for free. Similarly, look at the number of team members who need access to the tool.

3 Key Roles to Make Your Social Team Scalable

Convince & Convert

If there’s already a dedicated social media team in your company, they often form the core of this group and are deeply active participants and advisors. They might interact on behalf of the company as well, but their chief responsibility is to locate information for others to act.

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How and Why Data Syncing Matters to Your Online Community Setup

SocialFish

This post originally appeared on Online Community Results. We partner on many online community strategy and implementation projects – contact us if you need help with yours. ———–. The connection between your back office CRM or AMS and your online community is the most critical part of any community implementation. One-way and two-way data sync : Most community platforms I’ve worked with accept data from the AMS in a one-way data transfer.

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The Social Cost of Unpaid Tweetup Teams

Bare Feet Studios

I’ve been letting it percolate as I gather information and sort out all of the energies that are in play – just what my “systems analyst” mind likes to do! Here in Hawaii community, is not just a buzz word, it is a really big deal.

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