Convince & Convert

MARCH 28, 2012

While customers are on hold brands could pipe in key messages through the phone that customers could post to their Twitter account (or other social media accounts) with a matching program hashtag (to get credit). Rewards for Using Self-Service Channels. Want to save your organization precious “human CSR capital?”

CSR 126

CSR Airlines Loyalty Hashtag 126

agora pulse

OCTOBER 26, 2020

In addition to comprehensive publishing, engagement, and reporting features, this tool also has an integrated social customer relationship management (CRM) where you can track conversations with followers and even identify influencers. Social CRM. Social CRM. Social CRM. Publishing. Publishing.

Social Media Management 138

Social Media Management Social Media Tools Social CRM 138

Hootsuite

JANUARY 24, 2024

These templates help streamline communication and ensure a consistent and efficient approach to addressing inquiries, comments, reviews, and other forms of engagement on social media. Why are social response templates so handy? Track CSAT metrics across all communication channels. We want to see more.

Template 101

Template Templates Social Media HootSuite 101

agora pulse

APRIL 7, 2020

In addition to comprehensive publishing, engagement, and reporting features, this tool also has an integrated social customer relationship management (CRM) where you can track conversations with followers and even identify influencers. Publishing: With Buffer, you can save time by creating posting schedules for each social platform.

Social Media Management 208

Social Media Management Social Media Tools Collaboration 208

Rebekah Radice

SEPTEMBER 28, 2015

Get Into Hashtags. Hashtags give you reach into a previously untapped market. Once a word or phrase is hashtagged, (take #socialmedia for example) anyone can see it & search it. With hashtags, you can also track your mentions, identifying key promoters or supporters of your brand. How does this work?

Social Media 161

Social Media Tips How To Hashtag 161

Keyhole.co

OCTOBER 19, 2022

With hashtag tracking, you are able to find the most impactful influencer accounts before your competitors. Connects all social media platforms – By connecting with the APIs of social platforms, it updates all the metrics, thereby eliminating the need for manual data entry. Image Source. When to use the tool.

Analytics 52

Analytics Social Media Tools Price 52

Keyhole.co

NOVEMBER 30, 2022

With hashtag tracking, you are able to find the most impactful influencer accounts before your competitors. Connects all social media platforms: By connecting with the APIs of social platforms, it updates all the metrics, thereby eliminating the need for manual data entry. This lets you track all the KPIs in one place.

Analytics 52

Analytics Social Media Tools Price 52

Visually SM

JULY 27, 2020

Listening and insights tools provide intelligence into the quality of a social audience, crossover between different communities, and combines content with relationship analysis. It’s social marketing tools provide the ability to segment audiences for campaigns.

Social Media Management 246

Social Media Management Social Media Tools Domain Name 246

Hootsuite

SEPTEMBER 16, 2022

With social monitoring tools, you can keep an eye on variations of your brand name. In addition, you can track branded and industry hashtags, your competitors’ brand names and usernames, and any other relevant keywords. Benefits of social media monitoring tools. Benefits of social media listening tools.

Social Media 134

Social Media Tools Marketing Analytics 134

agora pulse

JULY 14, 2020

Our survey of community managers all over the globe returned seven universal features you must look for. As a social media manager, you don’t have time to try out each one you hear about! To get to know your followers, you need a dashboard with a built-in social media customer relationship management (CRM) tool.

Tools 97

Tools Twitter Social Media Management Team 97

Convince & Convert

FEBRUARY 19, 2016

But before we do that, I want to make sure that people see some of the other options that are here, including the ability to pull in people who use a hashtag or mention a keyword or talk about your brand. He is at the center of the community so far, as we map it out. It turns out that there is not just one community here either.

Influencer 60

Influencer Marketing How To Report 60

Convince & Convert

MAY 17, 2012

SproutSocial is a social media management and monitoring platform known for its slick dashboard and its Messages view, which pulls in all of your activity from all networks into one stream. Keyword, hashtag, and user monitoring across the Web plus Web Alerts when your keywords are found. Social CRM (currently in beta).

Social Media Management 162

Social Media Management Small Business Social Media Tools 162

Convince & Convert

DECEMBER 31, 2015

Talkwalker also provides handy “hashtag cloud” visualizations, which illustrate activity surrounding related hashtags. Whether the hashtag is an official part of your campaign or fan-generated, you’ll be able to track its use over time and any positive or negative sentiment attached to it. You should, too.

Engagement 60

Engagement Strategy Social CRM Hashtag 60

Convince & Convert

SEPTEMBER 30, 2015

Talkwalker also provides handy “hashtag cloud” visualizations, which illustrate activity surrounding related hashtags. Whether the hashtag is an official part of your campaign or fan-generated, you’ll be able to track its use over time and any positive or negative sentiment attached to it. You should, too.

Engagement 60

Engagement Social Media Social CRM Hashtag 60

Convince & Convert

AUGUST 26, 2010

To date, customers of RowFeeder have either been interested in monitoring social media campaigns (tracking hashtags, Twitter replies, etc.); It’s not the most full-featured solution available, but for the do it yourself data hounds, it’s a very nice addition to the social listening landscape.

Social Media 119

Social Media Strategy Analysis Reputation 119

Webbiquity SMM

DECEMBER 4, 2012

More importantly, these visitors tend to be highly influential business people seeking to engage with relevant content,” Heidi Cohen (again) serves up 10 actionable Slideshare marketing tactics, from knowing your target audience on the site to using hashtags, optimizing your presentation’s title and tracking results.

Social Media 213

Social Media Resources Tips Policies 213