How to Use Social Listening to Retain More Customers
Webbiquity SMM
JANUARY 23, 2024
First, identify the keywords and phrases associated with your brand, including your brand name, product, features unique to your product, brand slogans, hashtags, and common misspellings. Track customer sentiment. That’s where sentiment analysis can help you. Narrow down the most used hashtags for your brand and industry.
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