Techipedia: Tamar Weinberg

JUNE 19, 2012

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

Cost 135

Cost Communities Drupal Forums 135

Techipedia: Tamar Weinberg

JANUARY 12, 2011

Her community outreach on behalf of Electronic Arts was amazing and her engagement with customers gives all of us lessons to live by. What’s a typical day like for you as the EA SPORTS Active Community Manager? There are a number of channels (Facebook, Twitter, forums, etc.) Here’s what I’ve learned from her.

Sports 204

Sports Communities Social Media Forums 204

Buzz Marketing for Technology

JULY 28, 2010

If you ask the members of my leadership team – they will tell you I keep talking about how I think we have B2B Marketing backward. Related posts: B2B Marketing: Trust + Community = ROI Trust is not a new thing when it comes to. Let me explain …. Related posts brought to you by Yet Another Related Posts Plugin.

B2B 219

B2B Curation Communities Marketing 219

Social Media Strategies Summit

DECEMBER 22, 2022

It’s been a game-changer for the sector, transforming previously faceless organizations into teams of real people doing valuable work. Provide Community News & Updates. Arguably the most obvious use case of social media for government agencies is providing news and relevant updates to your community.

Social Media 171

Social Media Engagement Transportation Hashtag 171

Social Media Strategery

MARCH 8, 2011

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. The Internal Community Manager wears many hats. With the growing ubiquity of Enterprise 2.0

Communities 137

Communities Wiki Yammer Forums 137

Buffer Social

SEPTEMBER 17, 2018

This week on The Science of Social Media , we’re sharing a simple, yet proven formula that you can use time and time again to discover irresistible content ideas using Reddit, YouTube, Quora, and other online communities. Part IV: Other communities and social networks for content discovery. Let’s kick it off!

Reddit 111

Reddit YouTube Communities Content 111

Sprout Social

OCTOBER 19, 2023

To meet this rising demand, your marketing team needs to be agile, think out of the box and keep up with deadlines—all while operating within limited budgets and constrained team bandwidths. In this article, we explore AI use cases in marketing that are top priorities for teams as they tighten their seatbelts for 2024.

Strategy 127

Strategy Sentiment Marketing Analysis 127

Sprout Social

AUGUST 21, 2023

We’ll also share five steps to help you maintain ethical AI practices within teams and across the organization. Leading tech companies, government entities like the United Nations and research and data science communities have worked to shape and publish guidelines to address ethical issues. What are AI ethics?

Marketing 89

Marketing Privacy Policies Issues 89

Sprout Social

APRIL 18, 2022

Vertical social networks are niche social media platforms centered around the interests of hyper-specific communities. This trend is a callback to social media ancestors—think forums and chat rooms—with a much more modern look. we're excited to share some things we’re exploring for Communities early 2022 ??. it’s a new year.

Social Media 102

Social Media Film Exercises Social Networking 102

Sprout Social

DECEMBER 6, 2023

As Florence explains, “Social is a non-negotiable part of driving brand awareness and building connections with patients, physicians and community members. From discourse about a team member or location, clerical mistakes and legal actions, or rapidly spreading misinformation about a disease or treatment plan.

Social Media 103

Social Media Privacy Guidelines Insurance 103

Sprout Social

AUGUST 22, 2023

This market-driven, real-time intelligence empowers marketing teams to amplify brand reach in a targeted manner, spot emerging trends and gain competitive insights. Thus, enabling your teams to concentrate on strategy and business impact rather than manual data analysis. What are the benefits of conversational analytics?

Analytics 84

Analytics Conversation Brands Sentiment 84

Sprout Social

SEPTEMBER 8, 2021

For businesses that are already leveraging Twitter to cultivate a brand community, Spaces will help amplify those efforts. The Twitter Spaces team themselves have been hosting Spaces to share community updates. Nurture your brand community. Members of the Twitter DMs product team will join. We have questions.

Conversation 133

Conversation Twitter Hosting Forums 133

Webbiquity SMM

MARCH 31, 2020

Fed up with the cancel culture attacks on anyone who dares express a sensible viewpoint, and the general adolescent nonsense so prevalent on the platform (when a hashtag like #thingspeoplestickuptheirbutts is trending, Twitter does not present itself as a forum for serious business discussion). ” Meaningful ratings: The ?

Twitter 228

Twitter B2B LinkedIn Brand Monitoring 228

Social Media Strategery

JANUARY 23, 2012

Unfortunately, as many have already discovered and many more will continue to discover, successful communities are dependent on many variables, from the accessibility, speed, and reliability of the technology to your community managers. What group/community receives the most visits and/or posts on a particular day? 10% to 49%.

Communities 121

Communities Wiki Microblogging Press Release 121

Oktopost

MARCH 20, 2022

The practice of social listening was adopted by the B2B marketing community from our B2C counterparts—very much like social media itself. Research engine for agile product teams. Additionally, you can quickly export your social listening reports in PDF or CSV formats to share with the wider team. Listening for customer success.

Conversation 118

Conversation Sentiment B2B Module 118

Dave Fleet

FEBRUARY 28, 2013

Community Management: How do you go from 1:1 to 1:1,000,000? Community management at scale requires brands to reassess the norms they hear espoused daily. Build an army of advocates – educate, empower and reward your biggest fans for engaging for you. Know your channels , your audiences and the difference between them.

Social Media 393

Social Media Communities Overview Forums 393

Sprout Social

MARCH 7, 2024

How to create a competitive analysis report A competitor analysis report should your teams a clear picture of what the business is up against and the necessary strategies to get ahead. You can identify these competitors by speaking to your sales team or leaning into customer feedback.

Analysis 92

Analysis Examples Report Tools 92

Sprout Social

JANUARY 14, 2020

Community management. For those attracted to the connectivity of social, community management widens the scope of brand networking and is a great next step for the social media manager. Communities aren’t limited to only your customers, either. You have strong internal and external communication skills.

Social Media Management 131

Social Media Management Social Media Skills Consultant 131

Sprout Social

DECEMBER 5, 2022

Booktok , for example, has become a flourishing online community. And connecting with your audience goes further than making sales—it builds community, which can save you advertising bucks in the future. It’s created an “always-open forum” for constituents’ to voice their questions and concerns. Start your free Sprout trial.

Social Media 140

Social Media Crowdsourcing Privacy Comparison 140

SocMed Sean

JULY 24, 2012

Can we put together a cross-functional team? Close, daily co-operation between business people and developers – Your social media team needs to understand the core of your business and be in constant-contact with the various business units. If your sales team is engaging prospects via social, they need to be informed.

Social Media 279

Social Media Strategy Software Project 279

Webbiquity SMM

JANUARY 23, 2024

Holger Sindbaek, the founder of Online Solitaire , said: We began to monitor conversations in gaming forums and social communities, where players often discussed what they loved and lacked in other games. This can guide your product development and marketing strategy and strengthen your offerings accordingly.

Sentiment 142

Sentiment How To Analysis Trends 142

Sprout Social

JUNE 7, 2023

This could be via your social media channels, website, in-store, during events or with your customer care team. Establishing this direction will help you obtain buy-in across teams, as you’ll need support from your entire organization to build and improve your brand experience.

Brands 112

Brands Sentiment How To Analysis 112

Waxing UnLyrical

FEBRUARY 27, 2013

To our clients, to our teams, to the people we supervise (sometimes they are cross-functional teams within the same organization, sometimes they span organizations). That we’ll be good partners and team players – which means taking direction when needed – and, ultimately, help them do a great job. Based in the Washington, D.C.,

Class 247

Class Forums Proposal Team 247

Waxing UnLyrical

JUNE 24, 2019

The micro influencer is often more motivated to share knowledge and relevant information with their community. Consider STEM professionals, who regularly share issues and wins in forums with their tribe. The social media posts are important, but they are amplifying content the influencers have already created with your team.

Influencer 237

Influencer Authentication ROI Survey 237

Sprout Social

FEBRUARY 15, 2024

These insights help marketers and larger teams understand exactly what needs to be improved, such as products, price, store locations, customer service or anything else you discover through social listening. Thus, helping you gain a competitive edge over the rest of the industry. Does that increase the level of engagement?

Engagement 104

Engagement Tips Loyalty Metrics 104

Mindjumpers

JANUARY 3, 2012

According to recent data shared by Facebook, there are over 900 million objects that people interact with like groups, events and community pages. An average user is connected to 80 communities and pages while 30 billion pieces of content get shared each month (blog posts, notes, photo albums etc).

Social Media 250

Social Media Brands Blogger Influencer 250

Keyhole.co

APRIL 3, 2024

Twitter communities Join the Twitter Community. X is all about making connections, and what better way to do that than through Twitter Communities? For instance, if you’re in the footwear business, why not create a community for sneaker lovers? So, let’s jump in and explore what makes Twitter tick for businesses.

Strategy 52

Strategy Twitter Tips Marketing 52

Oktopost

DECEMBER 18, 2023

B2B marketing leaders plan to spend 30% of their budgets on brand building , and community management is a vital part of that. An engaged community can amplify your content reach, boost customer loyalty, reduce churn rates, and even draw new leads to your brand. Community management software can take your brand building to a new level.

Software 62

Software Communities Forums Hubspot 62

Sprout Social

JUNE 30, 2020

Those hundred thousand online coffee-lovers are reflective of close to 60 stores in over 50 communities. “If While companies across the world are adjusting to remote collaboration, trust-building was already a pretty natural thing for the team at Philz. “It’s It allows us to bridge that gap and reach those customers anywhere.”.

How To 107

How To Meeting Team Collaboration 107

Convince & Convert

JULY 28, 2013

It’s just an online discussion forum where people who own – or are considering purchasing – pellet smokers congregate to swap tips, photos, advice, and tall tales. Before I bought my smoker (the Memphis Elite from Hearthland Products), I did extensive research on makes and models, which is how I found the PelletSmoking.com forum.

Content 150

Content Marketing Forums Patterns 150

Oktopost

NOVEMBER 16, 2023

With this knowledge, social media teams communicate with customer success teams to identify common issues proactively and improve processes to address them. Marketing operations, sales, and other teams may hold valuable data outside the social media function.

Analysis 70

Analysis Data Sentiment Metrics 70

Oktopost

AUGUST 10, 2023

B2B marketing teams share a common aspiration: generating as many Marketing Qualified Leads (MQLs) as possible. While some businesses still put social media in the categories of brand awareness or community management exclusively, research claims that 75% of B2B buyers use social media to make buying decisions.

Social Media 62

Social Media B2B Sentiment How To 62

Josh S Peters

FEBRUARY 5, 2013

and determine what blogs they read, social networks they use, forums or wikis they use, etc. Optimize old content for the new keywords and work with the content creation team (if it’s a separate team) to optimize new content as you’re building it. Check out Forums, wikis, groups, blogs, etc. Participate.

Strategy 186

Strategy Wiki Sysomos Widget 186

Sprout Social

MARCH 8, 2023

There’s a new pressure on social media teams to not only make more videos, but to also star in them. If you can feel your leadership team about to pop “the question,” don’t worry—you can remain behind the lens while still featuring human beings on your channels. Lean on your team for content creation. But it’s not for everyone.

Video 92

Video Film Content How To 92

Ari Herzog

JULY 17, 2020

Engage task workers in team culture and create a culture of inclusiveness. Education: The World Economic Forum suggests education will be reshaped in three ways, including public-private partnerships. And the argument is always that noise is the product of activity that brings money to a community.

Sports 91

Sports Travel Library Education 91

Ari Herzog

JULY 17, 2020

Engage task workers in team culture and create a culture of inclusiveness. Education: The World Economic Forum suggests education will be reshaped in three ways, including public-private partnerships. And the argument is always that noise is the product of activity that brings money to a community.

Sports 91

Sports Travel Library Education 91

Sprout Social

MAY 24, 2022

Direct messages your teams send on Instagram , Twitter and other platforms need to maintain brand voice to set the company apart from competitors. Brands are going viral from replies and messages on forums which were previously 1:1,” says Green. Today, anyone can screenshot your response. Don’t over-structure conversation trees.

Social Media 129

Social Media Marketing Social Media Management Issues 129