Small Business Mavericks

JANUARY 8, 2015

The observation is that today’s “digitally native customer” (those who are comfortable and competent with technology) prefers a site that is self-service to working with an agent. If I want an answer about a company’s service or product, I’d much rather go on the site and get the information immediately.

Sites 70

Sites Compete Forums Engineering 70

Techipedia: Tamar Weinberg

JUNE 19, 2012

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

Cost 135

Cost Communities Drupal Forums 135

Convince & Convert

APRIL 25, 2014

jtroyer Tweet This Giving Back to Your Top Influencers Back in 2003, VMware ‘s online community was centered around a forum. Today, despite the fractured social media landscape, their community still has one central home on the web: the VMware Community site. See you next week!

Communities 134

Communities B2B How To Forums 134

Firebelly

JULY 24, 2013

David Spinks – Community Man. To say that David Spinks loves community is an understatement. He’s all about community – and he’s got a track record that proves it. His other enterprises include BlogDash and The Community Manager where he still actively writes. Can every company grow and maintain community?

Communities 172

Communities Startup Class Forums 172

SocialFish

FEBRUARY 17, 2011

This post is the first in a two-part series where guest blogger Garry Polmateer , former association executive currently working at NimbleUser helping organizations with Salesforce, looks at two online brands through the lens of the concepts in our book, Open Community. First, I’ll say that I am involved in 3 major communities. #1

Communities 174

Communities Lurker Forums Collaboration 174

ProBlogger

MARCH 24, 2022

The post 7 Strategies for Growing Community on Your Blog appeared first on ProBlogger. Recently on ProBlogger we’ve been looking at the topic of building community on a blog. We started by identifying 9 benefits and 3 costs of community on a blog and then looked at 5 stages of building community on a blog.

Communities 40

Communities Strategy Forums Project 40

Jason Yormark

JULY 22, 2009

While community is a hot buzz word these days, it’s still quite a ways before most businesses truly embrace the idea. Companies like Starbucks , Dell , even my previous employer Microsoft Advertising , all do community incredibly well and it has paid off for all of them many times over.

Communities 190

Communities Tools Strategy Message Boards 190

ProBlogger

MARCH 16, 2022

The post The 5 Stages of Building a Culture of Community on a Blog appeared first on ProBlogger. Build a CULTURE of Community – Not Just Engagement. Let me start by repeating the advice I gave last week that building community and reader interaction on a blog takes time. The Stages of Building Community on a Blog.

Communities 37

Communities Forums Blogger Groups 37

Techipedia: Tamar Weinberg

JANUARY 12, 2011

Her community outreach on behalf of Electronic Arts was amazing and her engagement with customers gives all of us lessons to live by. What’s a typical day like for you as the EA SPORTS Active Community Manager? There are a number of channels (Facebook, Twitter, forums, etc.) Here’s what I’ve learned from her.

Sports 204

Sports Communities Social Media Forums 204

Convince & Convert

FEBRUARY 10, 2015

The days of the leased social community are fading, and it’s time to re-embrace owned social. Before the rise of MySpace and Facebook and Twitter and Tumblr, the “original” social media was created in the unglamorous yet impactful world of discussion boards and forums. Thus, the trend pendulum (the trendulum?) It was the best of times.

Communities 60

Communities Real Estate Forums Loyalty 60

ProBlogger

MARCH 16, 2022

The post The 5 Stages of Building a Culture of Community on a Blog appeared first on ProBlogger. Build a CULTURE of Community – Not Just Engagement. Let me start by repeating the advice I gave last week that building community and reader interaction on a blog takes time. The Stages of Building Community on a Blog.

Communities 26

Communities Forums Blogger Groups 26

ProBlogger

MARCH 24, 2022

The post 7 Strategies for Growing Community on Your Blog appeared first on ProBlogger. Recently on ProBlogger we’ve been looking at the topic of building community on a blog. We started by identifying 9 benefits and 3 costs of community on a blog and then looked at 5 stages of building community on a blog.

Communities 26

Communities Strategy Forums Project 26

Hootsuite

NOVEMBER 28, 2022

Reddit is a social network with a forum-style discussion structure. Users create posts in topic-based communities — called subreddits — and interact in comment threads. Reddit is all about fostering community by encouraging users (a.k.a. What is Reddit? Every thread has an OP (original poster) who started it.

Reddit 100

Reddit Brands Meme Forums 100

ProBlogger

SEPTEMBER 3, 2020

The post 7 Ways to Build a Community Around Your Blog appeared first on ProBlogger. Last week I talked about building a community around your blog , and how it can benefit you as much as it can your readers. Well, this week I’m going to give you seven practical tips and strategies on how you can go about building that community.

Communities 48

Communities Conference Patterns Blogger 48

Janet Fouts

JANUARY 4, 2011

If it’s not yours, or if it is, please– for the love of community –pitch in and SAY something! We were talking about how to build community on a Facebook page and whether or not that’s really even possible. Now, I’m one of those old school community people. Look at any big brand Facebook page. Look to Twitter.

Communities 136

Communities Forums Posterous SEO 136

Laurel Papworth

APRIL 14, 2011

Recently, in an online community I am involved in, the members decided to get together in real life (IRL). So the group booked a venue interstate, a dinner, hotels etc and submitted a deposit to the moderator (community volunteer admin) who agreed to organise it all. What would you do in this situation, as a community manager?

Communities 85

Communities Forums Vimeo Hotels 85

ProBlogger

JULY 21, 2011

But then again, I never expected the little website I created to keep friends and family informed about Jerry’s progress to become the largest online community for canine amputees and their people either. And we were doing our best to monetize the site with your typical affiliate programs, text link ads and PPC campaigns.

Sites 42

Sites Communities Forums Handbook 42

ProBlogger

AUGUST 1, 2012

I’ll answer that question with another one: do you think of your blog as a publishing platform with occasional interaction, or a full-blown community? Consider the potential of integrating forums into your website. Working with an online community development expert, Heather integrated a Q&A forum into her website.

Forums 39

Forums Drupal Module Blogger 39

Idaconcpts

DECEMBER 7, 2015

Most websites these days have massive amounts of content that must be managed for the smooth functioning of the site. Even more interesting, Drupal is preferred by sites that have high traffic numbers. Even more interesting, Drupal is preferred by sites that have high traffic numbers. Drupal also has a very large learning curve.

Drupal 70

Drupal WordPress Sites Content management systems 70

Social Media Strategery

OCTOBER 31, 2011

A community of practice (CoP) is, according to cognitive anthropologists Jean Lave and Etienne Wenger , a group of people who share an interest, a craft, and/or a profession. Sounds like we might already be members of dozens of communities of practice – at work, at church, at school, etc. Sounds pretty simple, right?

Communities 113

Communities Sharepoint Wiki Collaboration 113

Social Media Strategies Summit

DECEMBER 22, 2022

Provide Community News & Updates. Arguably the most obvious use case of social media for government agencies is providing news and relevant updates to your community. At its best, social media acts like a public forum: a place for conversation (and sometimes debate) between interested parties.

Social Media 171

Social Media Engagement Transportation Hashtag 171

ProBlogger

OCTOBER 17, 2019

The post What’s a Membership Site … and Should You Create One? One great option for earning an ongoing monthly income – especially if your blog is fairly well established and you’ve tried other income streams – is to create a membership site. What Exactly is a Membership Site? community elements (e.g.

Sites 28

Sites Forums Price eBook 28

Mindjumpers

JANUARY 14, 2011

Tweet Written by Nabanita Roy , who is a web enthusiast and blogger currently working as a Community Development Executive at forums.com. Companies all over the world are now looking forward to improving their relationship with their customers with the help of social networking sites. Twitter, Facebook are a must for business sites.

Trends 245

Trends Influencer Social Media Forums 245

Buffer Social

SEPTEMBER 17, 2018

This week on The Science of Social Media , we’re sharing a simple, yet proven formula that you can use time and time again to discover irresistible content ideas using Reddit, YouTube, Quora, and other online communities. Part IV: Other communities and social networks for content discovery. Let’s kick it off!

Reddit 111

Reddit YouTube Communities Content 111

ProBlogger

MAY 4, 2014

Corinne runs the successful blog skinnedcartree.com, and consistently gets genuine engagement from her readers and community across the board. Corinne introduced forums at the beginning of the year and has seen that engagement increase sharply. Those that engage with me on Twitter tend to only do so there rather than on my site.

Forums 46

Forums Comments Engagement Communities 46

Sprout Social

AUGUST 25, 2020

With billions of visits per month and 430+ million active users , the platform represents one of the most engaged communities online. Here’s the thing, though: marketing on Reddit is often an uphill battle for brands who don’t really “get” what the site is all about. How to increase your car’s value by $1B.

Reddit 133

Reddit How To Marketing Banking 133

Social Media Network Marketing

SEPTEMBER 11, 2007

One of the most buzzed methods of earning from the net is via the forums. There are certain forums that pay to post a comment. Forums are great places to meet new persons with a valid set of conversation. They are places for good networking and thereby doing propaganda of your product, service, site or blog.

Forums 50

Forums Meeting Sites Communities 50

Social Media Strategery

JANUARY 23, 2012

Unfortunately, as many have already discovered and many more will continue to discover, successful communities are dependent on many variables, from the accessibility, speed, and reliability of the technology to your community managers. What group/community receives the most visits and/or posts on a particular day? 10% to 49%.

Communities 121

Communities Wiki Microblogging Press Release 121

Sherrilynne Starkie

FEBRUARY 13, 2012

It’s one central spot to find and interact with all of the company’s social sites including its blogs – RedBoard and RedBoard Biz – Twitter, Facebook, YouTube and community forums. A few months ago Rogers, the Canadian provider of wireless, cable TV, Internet and phone services, launched Social@Rogers (client).

Wireless 292

Wireless Klout Module Directory 292

Hootsuite

SEPTEMBER 14, 2023

Monitoring The first step in social media intelligence is to monitor multiple social networking sites where your target audience is active. Durex was one of the first companies to use social media intelligence to identify the needs of the LGBTQIA+ community — a market they had previously largely overlooked. Here’s a quick breakdown.

Social Media 102

Social Media Sentiment HootSuite Analysis 102

SocMed Sean

MARCH 11, 2012

As the site owner/community manager, I even had someone threaten to come to my house in person so he could discuss the fact that I edited one of his posts for racist comments. 2) Don’t argue just to argue – Community managers can spot them a mile away. Trolls who like to just stir the pot and start arguments.

Creative Commons 279

Creative Commons How To Flickr Forums 279

Laurel Papworth

SEPTEMBER 16, 2010

Ahoy Me Hearties: One of the tasks our online community managers undertake with clients (PR or Marketing agencies, or companies) is to build out a Social Media Conversation Diary – a list of tasks and engagement activities to keep online community members entertained and loyal. from Australian Movember site).

Communities 103

Communities Facebook Avatar Social Networking 103

Laurel Papworth

JUNE 27, 2010

The early days when someone first joins are when habits, tone and value of the community culture, loyalty and stickiness are going to be set. While I think this is the best online community signup ever, there’s more that you can do to make it easy for Visitors to move to Newcomers in the social network membership cycle.

Communities 76

Communities Social Networking FAQ Technorati 76

Buzz Marketing for Technology

OCTOBER 25, 2013

Posted in Advertising Behavioral Targeting Communities Mobile Personalization Testing Web Design. It comes down to a CMO’s willingness and ability to listen to and observe what customers are doing online, what types of sites they are visiting, what types of keywords they are searching for online, their purchasing behaviors and the like.

Mobile 225

Mobile comScore Insurance Sites 225

Sprout Social

AUGUST 22, 2023

Important sources for conversational analytics include social media listening, virtual agent and chatbot interactions, customer care emails, review forums, sales calls and other feedback channels. These could be direct messages on your social channels or chatbots, or discussions on customer forums.

Analytics 84

Analytics Conversation Brands Sentiment 84

Mindjumpers

JANUARY 3, 2012

According to recent data shared by Facebook, there are over 900 million objects that people interact with like groups, events and community pages. An average user is connected to 80 communities and pages while 30 billion pieces of content get shared each month (blog posts, notes, photo albums etc).

Social Media 250

Social Media Brands Blogger Influencer 250

Jason Yormark

JANUARY 17, 2012

I’m fascinated with the art of blog design, and I often find myself spending too much time browsing some of the industry leading WordPress theme sites. My personal favorite site these days is certainly Themeforest as they have a tremendous variety of themes available. The support and community are terrific.

WordPress 204

WordPress Meeting Forums Communities 204