article thumbnail

‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)

Convince & Convert

Just when we thought we, as social media strategists and community managers, could rest up from the twists and turns of the last 18 months, the holiday season is upon us. . Sprout Social predicts a rise of 44% more messages on Instagram if last year’s trends continue and a 14% increase in Twitter messages.

article thumbnail

How to Increase Your Popularity and Followers on TikTok

BeingOptimist

Stay attuned to trending sounds, challenges, and hashtags, but be bold and twist them. Organic Growth Strategies Engaging with the Community. TikTok is not just about posting videos ; it’s about building a community. Use these features creatively to engage with your audience and the wider TikTok community.

How To 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

AI won’t replace social teams: Here’s why

Sprout Social

Social media work is about more than just creating on-trend posts. It’s about connection, and building a community—a human element AI just can’t fully replicate. Everyone is still going to want human-to-human interaction—the thing that’s most important about community building— to be driven by an actual person,” Jeff says.

Team 135
article thumbnail

4 Steps to Drive Sales with a Social FAQ | Blogging and Content.

Convince & Convert

Not in a “here’s our FAQ&# way, but in a vigorous, social media way. I would also make a point to solicit input from customer service and sales teams, as they have more day-to-day interaction with fence-sitters. Answer Man Once you’ve identified your top six questions, answer them.

FAQ 139
article thumbnail

8 ways to leverage short-form video (and how to get buy-in)

Sprout Social

And that, in turn, can help avoid lengthy approval times and missing trends. How do they tackle trends, and what gaps have they left? Don’t be afraid to experiment To find the themes, trends and tone that work for you, you have to experiment a lot—for instance, by trying different Instagram Reel ideas and TikTok trends.

Buy 118
article thumbnail

Dark Social in 2023: Here’s Why (and How) You Should Track It

Hootsuite

Source: Hootsuite’s Digital Trends report 2. In an era when you can watch 700 review videos for a product on YouTube, we still turn to people we consider experts — friends, family, or niche communities — for purchasing advice. FAQs about dark social What is an example of dark social? What about in 2023?

HootSuite 120
article thumbnail

How to Handle a Natural Disaster on Social Media

Ignite Social Media

Is this topic trending on social media platforms? Be sure you have the following ready to go before you address your community: FAQs on comments you might receive when addressing your community on the channels. What do you want your brand’s response to do? Does the crisis directly impact the organization or brand?