Convince & Convert
MAY 11, 2010
Not in a “here’s our FAQ&# way, but in a vigorous, social media way. Send it out to existing customers via email, so they can refer fence-sitters to it. I would also make a point to solicit input from customer service and sales teams, as they have more day-to-day interaction with fence-sitters.
Hootsuite
JUNE 28, 2023
In an era when you can watch 700 review videos for a product on YouTube, we still turn to people we consider experts — friends, family, or niche communities — for purchasing advice. Or, learn new questions buyers have about products and use that to revise their product descriptions or FAQ pages. Source: The Globe and Mail 5.
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Sprout Social
JUNE 13, 2023
I spoke with Loren Siegel Atlassian’s Community and Social Engagement Senior Team Lead to learn how Sprout helps her team execute premier social customer care, boost team productivity and understand their audience to craft better community connections. in savings over three years. Atlassian started using Sprout Listening in 2019.
Hootsuite
OCTOBER 11, 2022
It can happen when an account posts sensitive content or enters a gray area of the platform’s Community Guidelines. What many refer to as “the Instagram algorithm” is really a network of many factors that affect the potential reach and visibility of each post, either positively or negatively. Don’t violate the community guidelines.
Sprout Social
AUGUST 8, 2023
This is often used in reference to Google and the web pages that appear in search results. User interactions User interactions refer to the actions each user has taken on videos they’ve already watched. Engage with the TikTok community Finally, engage with your audience. Let’s get started. What is TikTok SEO?
Hootsuite
SEPTEMBER 14, 2023
Durex was one of the first companies to use social media intelligence to identify the needs of the LGBTQIA+ community — a market they had previously largely overlooked. With the insights they gathered, they were able to create more inclusive and targeted campaigns and boost sentiment among the LGBTQIA+ community from 10% up to 44%.
Likeable
MARCH 31, 2021
Put simply, social listening refers to analyzing conversations and trends that are related to your brand, your competitors, and your industry as a whole. Our community management team reached out to her asking if she’d let Edible Arrangements reshare the photo. What Is Social Listening? Competitive Analysis.
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