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Inside Look: How Two Teams Share a Social Media Inbox

Buffer Social

We’ve found that some of the fastest-responding, maximum-delighting brands on social media employ a two-team approach to responding. Customer support teams handle all inbound product questions, and marketing or community grabs all messages related to the brand, the content, and community love. Move to Community folder.

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47 Things to Tweet That Will Electrify Twitter Engagement

Rebekah Radice

This works in multiple ways: Builds community rapport. That you’re an active supporter of your community. Create a streamlined look and feel across all of your social networks. 10 Ways @Trello Will Make You a Social Media Management Pro [link] pic.twitter.com/N7uRXLKlj9. — Shows how much you care.

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Best Internet Marketing Posts of 2011

Techipedia: Tamar Weinberg

This year, I am pleased to bring back our Best Internet Marketing Posts of 2011 thanks to an excellent sponsor, HubSpot. HubSpot has recently launched a most amazing Marketing Grader tool to help you measure the effectiveness of your website. How many of these new tactics have you adopted? Local Online Marketing. This is good stuff.

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47 Things to Tweet That Will Electrify Twitter Engagement

Rebekah Radice

This works in multiple ways: Builds community rapport. That you’re an active supporter of your community. Create a streamlined look and feel across all of your social networks. 10 Ways @Trello Will Make You a Social Media Management Pro [link] pic.twitter.com/N7uRXLKlj9. — Shows how much you care.