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‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)

Convince & Convert

Just when we thought we, as social media strategists and community managers, could rest up from the twists and turns of the last 18 months, the holiday season is upon us. . Establish Guidelines That Encourage Maximum Transparency (and Yes, Even Disappointment!). Ensure Your Community Management Team Has The Right Software.

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6 Ways to Avoid the Instagram Shadowban in 2022

Hootsuite

It can happen when an account posts sensitive content or enters a gray area of the platform’s Community Guidelines. Instagram references this power in their Community Guidelines: “Overstepping these boundaries may result in deleted content, disabled accounts, or other restrictions. ”. Instagram shadowban FAQ.

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Good, Better, and Best Strategies for Customer Service on Social Media

Ignite Social Media

Our team of Community Managers has created 3 tiers from Good to Best to help you determine what level of customer service on social media best fits your business strategy. Have Community Guidelines Already in Place: Don’t just ignore/not respond to comments/questions. Tier 2 | Better | A Step Above.

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Dark Social in 2023: Here’s Why (and How) You Should Track It

Hootsuite

In an era when you can watch 700 review videos for a product on YouTube, we still turn to people we consider experts — friends, family, or niche communities — for purchasing advice. Or, learn new questions buyers have about products and use that to revise their product descriptions or FAQ pages. Source: The Globe and Mail 5.

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What is Meta Verified? Everything You Need to Know in 2023

Hootsuite

The Meta for Creators announcement of Meta Verified says : “Long term, we want to build a subscription offering that’s valuable to everyone, including creators, businesses and our community at large.” You must not violate the Terms of Use or Community Guidelines on Instagram or the Terms of Service or Community Standards on Facebook.

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HIPAA and Social Media: 5 Tips to Stay Compliant

Hootsuite

Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. Create clear social media guidelines It is critical for any healthcare organization using social media to have a robust social media policy. What does HIPAA say about social media?

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How to get verified on TikTok: 6 tips and tricks

Sprout Social

Follow TikTok’s community guidelines. If you’re continuously having videos removed for violating community guidelines, you’re much less likely to reach verification status. TikTok verification FAQ. Our last tip is simple: follow the rules. How many followers do you need to get verified on TikTok?

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