Mindjumpers

MARCH 25, 2011

Tweet Yesterday Facebook has launched Facebook Questions, which allows users and pages to post a Question to friends or a Facebook community. And now Facebook has launched Questions after Quora has been buzzing for a while. Questions will be a useful feature for business that run a page as part of creating involvement for users in the community. The most engaging status updates on a Facebook page are often the ones that call for a response by users.

Questions 267

Questions Facebook Community building Crowdsourcing 267

Social Media Strategies Summit

MAY 25, 2021

Your ability to build an online community and share updates with your constituents on Facebook has never been stronger. Pinning important posts to the top of your Facebook Page for ease of viewing helps proactively inform and educate your community.

Communities 227

Communities Strategy Engagement Committee 227

Sprout Social

AUGUST 17, 2021

Community management is just one piece of the puzzle. And, just like with every piece of social media management , your community managers need the proper tools to see success. What is community management? Tweetdeck is a community management platform specifically for Twitter.

Communities 122

Communities Engagement Tweetdeck Tools 122

Sprout Social

DECEMBER 6, 2021

Are you actively managing your YouTube community? Even if you don’t see YouTube as a traditional social network, there’s no denying the need to nurture your audience if you want long-term engagement. Doing so means having a game plan for YouTube community management.

Communities 126

Communities YouTube Engagement Crowdsourcing 126

Ignite Social Media

DECEMBER 10, 2020

2020 has created many challenges for the average person, but it may have created even more challenges for social media community managers across the nation. The Importance of Community Management. 5 Tips for Enhancing Your Social Community. Simply put – ask them to engage.

Communities 180

Communities Social Media Tips Repository 180

Social Media Strategies Summit

AUGUST 11, 2022

Building a brand community isn’t about improving vanity metrics like engagement and follower count. According to a survey from Vanilla Forums , 58% of brands say their communities improve customer loyalty. So how has the company managed to build an engaged brand community ?

Examples 223

Examples Communities Brands Social Media 223

Social Media Today

AUGUST 22, 2019

Building an engaged, active online community takes time and effort. Here are some key pointers to keep in mind

Community building 132

Community building Questions Communities Activities 132

Waxing UnLyrical

JULY 18, 2019

Additionally, lack of brand awareness during a time of increasing “fake news” presented issues as there were some viral rumors questioning our nonprofit status, and operating and managing functions. With a YouTube video, Instagram post and tweet, the total engagement reached more than 216,000 people, and had nearly 2,000 engagements and more than 61,000 impressions. Your community, your influencers and your customers define your brand.

Influencer 204

Influencer Engagement Fashion Retail 204

Firebelly

SEPTEMBER 10, 2011

“I don’t know if I should build an online community&#. I hear this very often when I’m working with clients that are launching a community – or building the foundation of what might become a community – to be more accurate. A couple of over arching considerations: What are the marketing goals and how will building a community support them? Can your organization sustain an ongoing investment of time and money to build a community?

Questions 197

Questions Communities Organization Activities 197

Ignite Social Media

FEBRUARY 18, 2019

Your brand is on multiple social media platforms and posting regularly, but when it comes to engaging your social community, are you giving your audience what they want ? When creating content for social, community managers should first ask themselves “why would they care?” Once these preliminary questions are answered and content is created, your social team can start to identify how posts are performing on social. That’s OK — not all engagement is created equal.

Communities 136

Communities Metrics Team Engagement 136

Ignite Social Media

MAY 27, 2016

So, when I was asked to share what the future of community management would be like, at first it felt like an impossible task. Perhaps you are feeling the strife of defining “community management”, or trying to figure out where a discipline that touches so many areas of your business fits on your org chart. This is a pivotal time in the discipline of community management, and many brands are asking these very questions. Engagements will still matter!

Communities 113

Communities Team ROI Forums 113

Buffer Social

DECEMBER 3, 2020

Their strength is in their community. They’ve identified a powerful marketing channel to help these women bring their visions to life: digital community. I manage our digital communities through social media strategy, Slack engagement, and e-mail marketing.

Communities 90

Communities Engagement Instagram Meme 90

Ignite Social Media

AUGUST 23, 2019

As a brand, reactive social engagement is one of the best ways to make an impression and develop a relationship with your audience. Reactive is an essential part of any community manager’s job and shouldn’t be overlooked or done too quickly. Would the brand use emojis, do they use humor, should this be escalated to the client before responding – these are just a couple questions you should consider. Always Engage.

Engagement 133

Engagement How To Company Communities 133

Ignite Social Media

OCTOBER 30, 2018

There’s a lot that goes into community management. A community manager acts as the link between a brand and its customers- helping to build, grow, and manage their online communities. Community managers (CMs) are, in many cases, the voice of the brand. They are immersed in the community and they’re the people you communicate with when you reach out to a brand. We’ve compiled some examples of great community management to recognize some of their hard work!

Examples 140

Examples Communities Brands Comments 140

Social Media Strategies Summit

JANUARY 26, 2023

However, pages have seen a decline in organic reach in recent years, with the average organic Facebook Page post now seeing an engagement rate of just 0.07%. Another way to reach and engage audiences on Facebook is through Community Groups. That’s because they’re highly engaging.

Groups 235

Groups Groups Communities Engagement 235

Sprout Social

AUGUST 2, 2022

In the social media world, there’s a lot of talk about audiences and communities. They may ask questions at the cast Q&A afterward and the actors might adjust their performance based on how it’s being received, but realistically the script doesn’t change based on audience input.

Communities 107

Communities Social Media Reddit Community Platforms 107

Firebelly

JUNE 2, 2011

Your community has grown significantly. Your last contest brought hundreds of new members to your Facebook community. How will your content engage and entertain your expanded audience? Will you be able to convert business out of this community? Can you do it in a way that is organic and respectful of this community that you’ve spent so much time and money building? Community, if done correctly, represents the grail of marketing.

Questions 194

Questions Communities Facebook Conversation 194

Social Media Strategies Summit

JUNE 3, 2021

Government agencies can leverage social media to share (sometimes critically) important information with their communities. Senator Thom Tillis relied on Telephone Town Halls to engage with their audience. Engagement is a two-way street.

Strategy 148

Strategy Communities Engagement Tourism 148

Pam Moore

DECEMBER 26, 2019

They tap into the agency teams of experts for help to implement the plan and tactics, identify KPIs, select measurement systems and social dashboards, build their digital brand, establish thought leadership, nurture social communities and the list goes on.

Questions 78

Questions Real Estate Social Media Proposal 78

Social Media Strategies Summit

MAY 25, 2021

Your ability to build an online community and share updates with your constituents on Facebook has never been stronger. Pinning important posts to the top of your Facebook Page for ease of viewing helps proactively inform and educate your community.

Strategy 130

Strategy Communities Engagement Committee 130

Convince & Convert

FEBRUARY 18, 2016

Topcoder is a community of designers, developers, and data scientists who specialize in design and technology. This community develops enterprise-level work for some of the biggest companies in the world. As such, Clinton’s job is to serve two masters: the community of designers and developers as well as the clients signing up to tap this community. How to effectively build and nurture a community. “Topcoder was always community first.

Communities 69

Communities Engagement Crowdsourcing FAQ 69

Pam Moore

JUNE 2, 2017

We have been working the past year on a game changing online social media training academy and member community to help solve your biggest problems and challenges related to social media marketing, digital marketing, and branding. I am excited to announce that TODAY we officially open the public doors to our brand new Social Profit Factor training academy and member community! Step 2: Enroll / buy your virtual seat and you will be inside the academy and community within minutes!

Training 167

Training Communities Social Media Class 167

Mindjumpers

APRIL 19, 2012

This post will focus on how you as a brand can engage your audience by using the setup of Facebook Timeline. This means that Facebook pages for brands are much more about community management and engaging your audience on an on-going basis. Photos should be an integral part of your posting – status updates including images receive the highest engagement among fans. In order to create spread and engagement of your visual content, leave room for interactive elements.

Engagement 277

Engagement Facebook How To Communities 277

Convince & Convert

APRIL 23, 2015

I’ve said it before, and I’ll say it again: Community managers have a challenging job. Tasked with driving engagement while ensuring fans have a good experience with your company, they see it all—the good, the bad, the ugly. In the contest, the company encourages fans to ask a question on how to improve their bedroom or bathroom for a chance to win a $50 IKEA Gift Card.

Communities 137

Communities Case Study Meme Campaign 137

Waxing UnLyrical

FEBRUARY 6, 2015

Here are the seven most frequently asked questions in my social PR strategy workshops, and how I typically answer them. I want to learn how to use Twitter to engage better with reporters.”. I love when I hear this, because there’s a really important word flung in with all the rest; and that word is “engage.” The basic principles of engagement are the same. How do I engage my audience?”. In other words, you have a lot of followers, but no community.

Questions 274

Questions Strategy Directory Consultant 274

Convince & Convert

JANUARY 13, 2015

It’s no small secret your online community and your loyal customers within are your company’s greatest asset. While a customer may be happy with their one-time experience with your brand, what’s going to make them a lifelong community member? Here, we’ve composed a list of tips and tricks to strengthen your bonds within your online community and, hence, invest in the future of your business. The last thing you want to come off as in your online community is intimidating.

Communities 139

Communities UGC Loyalty Community building 139

Ignite Social Media

JULY 29, 2021

When it comes to your organic content strategy (paid media as well) engaging your existing community is likely your core focus. However, how do you generate engagement without always “asking” for engagement? This technique is simple, fun, and engaging!

Class 184

Class Engagement Social Media Meme 184

Buffer Social

FEBRUARY 5, 2019

Next up, Wes Warfield from Nike shares how it handles engagement on Instagram. . As you might imagine, that’s a lot of engagement. We sat down with Wes to understand just how Nike approaches customer care on Instagram and how they’re leveraged adding value to help grow a massive online community of athletes, influencers, and everyone in-between. Here are several questions that every employee should be able to answer: Who are we?

Communities 111

Communities Instagram Engagement Case Study 111

Pam Moore

AUGUST 2, 2020

SocialZoomFactor · Content Marketing: 20 Questions You MUST Answer for a Strategy that Converts to Customers. 20 Questions You Must Answer Before Creating Your Content Marketing Plan. Top 20 Questions You MUST Answer for a plan that converts to more leads, sales and customerS!

Questions 78

Questions eBook Content Real Estate 78

Sprout Social

AUGUST 12, 2020

If you’re looking for ways to strengthen your brand and have better conversations with your customers, you need to build a brand community. Brand communities rally your most loyal customers in one place, which is a massive win for any brand. What is a brand community?

Communities 143

Communities Forums Loyalty Brands 143

Later

MAY 29, 2020

Creating an Instagram community for your business is one of the best ways to gain brand loyalty, boost engagement, and stay connected to your customers. Investing in an online community can be one of the most valuable moves any brand can make for long-term success. .

Communities 78

Communities Instagram UGC Loyalty 78

Waxing UnLyrical

APRIL 17, 2015

But three or four months down the road, your client is unhappy with the lack of shares and “engagement.” You may have created great content, and you may have a good distribution plan, but shares and engagement are unlikely to come unless you have also focused on community building. Smart, active engagement. Engaging with others without looking for something right off the bat.

Communities 224

Communities Content Community building Marketing 224

Ignite Social Media

AUGUST 14, 2018

Social media is a great way to tell the story of your organization, engage with your audience, and drive the results that you’re looking for. Here are five key questions to ask yourself before you get started. Here are some goals that can help direct your social approach: Community engagement and education. Once you learn what times they are more likely to be online and engaging, you can focus on creating quality content to reach them where they are.

Questions 108

Questions Social Media Guidelines Metrics 108

Later

APRIL 28, 2021

Social media video content is quickly becoming an essential asset for growing your community and sharing your brand story. Discover our top 5 video tips to get more engagement and connect with your audience: The Importance of Video on Social Media .

Engagement 110

Engagement Video Tips Social Media 110

Social Media Strategies Summit

MARCH 3, 2023

How do you engage students who are spending less time on campus? The American University School of Public Affairs quickly realized their existing strategies wouldn’t cut it, so they developed an innovative social media campaign that delivered their highest-ever engagement rate.

Strategy 161

Strategy Engagement Campaign Class 161

Hootsuite

FEBRUARY 24, 2021

What are the most common social media questions marketers get asked? We put the question to our LinkedIn community and based on the responses one thing is clear: There’s a lot of people out there who don’t know what social media marketers do. Common social media questions.

HootSuite 132

HootSuite Questions Tourism Social Media 132

Sprout Social

OCTOBER 24, 2022

Social media managers (SMMs) play a pivotal role for any modern brand; they are responsible for much of the business’s external communication and engagement with existing and potential customers. The following list of social media manager interview questions is a great place to start.

Social Media Management 83

Social Media Management Questions Jive Skills 83

The Realtime Report

JANUARY 29, 2019

Become a Fearless Online Community Leader. Online communities are powerhouses of collaboration that demand fearless leaders to succeed. They ask thoughtful questions and respond to comments. Yet, with the demand for new communities and the never-ending desire to increase engagement, such best practices for moderation become overlooked. Gimmicks, games and luck aside, sustainable engagement requires skill and intelligence.

Communities 126

Communities Report Wikipedia Collaboration 126

Buffer Social

FEBRUARY 5, 2019

Next up, Wes Warfield from Nike shares how it handles engagement on Instagram. . As you might imagine, that’s a lot of engagement. We sat down with Wes to understand just how Nike approaches customer care on Instagram and how they’re leveraged adding value to help grow a massive online community of athletes, influencers, and everyone in-between. Here are several questions that every employee should be able to answer: Who are we?

Communities 87

Communities Instagram Engagement Case Study 87

Mindjumpers

DECEMBER 28, 2011

Tweet Community Managers are the voice of the brand, but their role varies across companies. There are no set list of rules or guidelines which can a make a successful community, but all successful communities have a common ingredient – a good Community Manager. With a boom in social media presence of brands, the role of a Community Manager is growing. If yes, then I hope that my tips will provide a clearer idea of a Community Manager’s role.

Communities 203

Communities FAQ ROI Guidelines 203

Later

MAY 29, 2020

Creating an Instagram community for your business is one of the best ways to gain brand loyalty, boost engagement, and stay connected to your customers. Investing in an online community can be one of the most valuable moves any brand can make for long-term success. .

Communities 60

Communities Instagram UGC Loyalty 60

Hootsuite

MARCH 3, 2022

With more than 1 billion monthly active users and 3 billion global installations , TikTok has quickly become one of the most engaging social media platforms in the world. Not only does the platform bring in big crowds, but it also boasts the highest engagement rates on social media.

HootSuite 93

HootSuite Engagement Remix Tips 93

SocialFish

MARCH 10, 2011

This is the second in a series of interviews we are conducting with CEO’s and senior executives about their take on the concepts in Open Community. We started our conversation with this one question: How do you think the concepts in Open Community will shape associations in the future? I think there are a number of ways that open community will change associations in the future. “Associations need to accept open community and not just give it lip service.

Communities 182

Communities Issues Organization Guidelines 182