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STUDY: The Business Impact of Online Communities

SocialFish

How do organizations track the impact of their online communities? How do they link the community to competitive advantage? To get answers to these critical questions, Leader Networks conducted a survey of nearly 300 marketing and community leaders that resulted in The Business Impact of Online Communities Study. Align community with member retention programs.

Study 96

Social Media in Higher Education

Pamorama

There’s an ongoing debate about the role social media should play in K-12 education. For higher education, the story is different. When used as an educational tool, colleges and universities have found that social media enhances the learning experience by enabling students and teachers to connect and interact in new ways beyond the classroom.

Everything You Need To Know About Online Community Management

SocialFish

I’ve partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management. You don’t need a deep dive into the finer points community management. Going live.

YouTube - Education Today and Tomorrow

Buzz Marketing for Technology

Community. Education Today and Tomorrow. Its almost as if we are moving forward in time but at the same time remaining frozen where education and advancement is concerned. I believe nothing will change until higher education is more affordable & our educators are better compensated (as they should be!). Ive been out of the education system for a long time now so maybe Im off the mark with this. Math Education: An Inconvenient Truth. Light an Educational Fire. We Dont Need No Education. MadTV Sex Education Sketch. Sign Up.

Real World Experience vs. School Education

Spin Sucks

It seems every time I post a status or tweet about my choice to leave school for a full-time social media gig in New York City, a debate emerges about real-world experience and the education you gain in school. I am not devaluing a college education; it just isn’t right for me in my current situation. My issue, however, is with the word education. A new definition.

5 Brands Successfully Using Education to Engage

Convince & Convert

Here are five brands that do an exceptional job of educating their audience, which then drives purchase. Their community blog is unique, however. To take the educational value one step further, Whole Foods puts posters around their stores explaining things like updated sustainable seafood safety lists, and the source and taste of the different types of mushrooms they offer.

Is your online education ready for Generation Flux?

SocialFish

This article originally appeared on the Avectra blog with the title, Association Learning Communities Offer More than MOOC. ————– Since the announcement by Harvard and MIT about the launch of their joint online education venture, edX , I’ve seen several articles and opinion pieces about MOOC – massive open online courses. Learning in the digital age.

Community design showcase: NTEN keeps it simple

SocialFish

This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. ———— Here’s an online community that is simple and elegant and works really well. Let’s look at a few key parts of the community. YES, SERIOUSLY!

5 Ways to Grow Your Instagram Following and Build Community

Convince & Convert

What’s the secret to building a thriving community on Instagram? And today, I’m going to show you some of my favorite strategies for creating an engaged and growing community on Instagram using some advanced tricks of the trade. For more tips on cultivating a thriving Instagram community, take a look at this Slidedeck, How to Generate Your First 20,000 Followers on Instagram.

How Educators Learned to Embrace Social Learning by @mnburgess #education #EdChat

Blue Focus Marketing

As tremendous resources are being invested on social employee infrastructure, communication, and education, the education system has also taken notice—reimagining its course offerings to prepare the next generation of workers for a business world transforming itself around social practices. Join us on Tuesday, March 24, at 11 a.m. What does this new business world look like?

Online Community Manager Job Description

SocialFish

Here’s the best job description we’ve come across so far, courtesy of our friend Ben Martin at Online Community Results. We’re doing lots of cool work with Ben, who’s our go-to for outsourced community management. Check out his site and all the awesome community management stuff he’s offering. JOB DESCRIPTION: ONLINE COMMUNITY MANAGER.

YOU’RE INVITED: Community Manager Appreciation Day, Washington DC #CMAD

SocialFish

Next Monday, January 26 is Community Manager Appreciation Day! Community is what we all do, and we’re passionate about it. Definitely check out what’s going on for CMAD this year, including 24 hours of Google+ hangouts and Community Manager Appreciation Awards, on the official website. Educational Panel/CMAD Google Hangout. Humanize the Brand to Build Real Community.

Reimagining education in the digital age

SocialFish

Technology and the future of education, learning, knowledge and universities (futurist speaker Gerd Leonhard) from Futurist Gerd Leonhard. Topics: screenification of education, p2p learning, from data to knowledge to wisdom, artificial intelligence and human learning, the impact of technology on how universities operate, customization and much more. Thoughts? ———-.

The Innovative Educator: 5 Things You Can Do to Begin Developing Your Personal Learning Network

Buzz Marketing for Technology

The Innovative Educator. Sharing ideas about educating innovatively. PLNs provide individuals with learning and access to leaders and experts around the world bringing together communities, resources and information impossible to access solely from within school walls. I recommend Innovative Educators new to PLNs begin as a PLN consumer (1.0 for educators using Web 2.0

Why the Future of Social Community is Omni-Social

Convince & Convert

The online community pendulum is swinging back. It’s no longer enough to rely on social networks for community infrastructure. Smart companies are now combining owned and rented community functions into a 1+1=3 scenario I call Omni-Social. But this, of course, makes social community more expensive and less efficient as brands are forced to pay for Reliable Reach.

Working to build scientific communities? Please take the AAAS State of Scientific Community Management Survey

SocialFish

The folks over at the American Association for the Advancement of Science (AAAS) are currently running a survey to determine what community management within science looks like. If you’re working to build communities within a professional association or other scientific setting, please do take a look. photo credit ). Featured From the Trenches Implementation

Can Greater Social Connections Improve Higher Education?

Social Media Strategery

I’ve written about my interest in the potential of social media to improve higher education before , and as one of the members of the SMCEDU Board of Advisors , I want to help increase awareness among colleges and universities in how social media can help improve the quality of education and why students should be learning the business applications of social media in college.

How Yahoo! Contributor Academy Built Free Educational Courses

Spin Sucks

That’s what developing free educational modules for an online community is like. And many of the same steps and processes that helped me create educational modules can be applied to a community manager role. Do you know your ideal community member? It’s hard to learn to use a complex, community-based platform. Today’s guest post is by Jelena Woehr.

Yahoo 28

The Case for Active Users as Social Media Community Managers

Akamai Marketing

The Case For Active Users as Social Media Community Managers. Your social media community manager isn’t at work or its after-hours. Their social media community manager was on Twitter personally and sending a couple of messages relevant to the current emergency was just part of the thought process. I’ve really been thinking about this lately. Why was this?

Community Management Continues to Mature [REPORT]

SocialFish

The Community Roundtable’s essential 2012 State of Community Management Report is out. these three kinds of community structures often coexist around a single organization or company. - internal community management is very different than external community management , because of the internal structures, culture, silos, etc. It’s free.

How To Apply Social to Education and Learning

SocialFish

Do you work in the Education department? That’s where your expertise in learning and education is invaluable. You’ll be instrumental in helping professionals in your community connect with experts and peers. Given all of that, what can the education team actually DO with social? You spend most of your time delivering formal education programs, as you should.

How’s your community manager doing?

SocialFish

Rachel Happe has a really important post at the Community Roundtable about the lack of support she’s seeing for community managers. Rachel spells it out perfectly: The same group of senior community leaders is increasingly frustrated, over-worked and emotionally deflated in their current roles. But there are things you can do to support your community manager.

Community Management Lessons in a Rock Climbing Gym

Spin Sucks

When I saw Life Time Climb (a brand new venture) was hiring, I smelled an opportunity to reflect on my career direction and combine my passion for community management and fitness. Plus, you know that Midwest charm works like a charm… It also took me back through the foundation you need for community management. That’s when I knew I had to go for it. All the time. For me.

The Intersection of Online Communities and Learning Management Systems

SocialFish

This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. We’re seeing some interesting things going on in the association industry at the intersection of online communities and learning management systems (LMS). live) Webinars or Webcasts.

HELP NEEDED: community managers for CiviliNation Survey

SocialFish

CiviliNation is a nonprofit education and research organization focused on advancing the full capability of individuals to communicate and engage in cyberspace in a responsible and accountable way. Are you a Community Manager? Yet if not managed properly, conflicts can also also tear a community apart. Open Community The Social OrganizationHelp CiviliNation out.

Open Community Case Study – Food Bank

SocialFish

We’re very excited to be kicking off a regular series of Open Community case studies, in which intrepid association blogger and freelance writer Deirdre Reid will be digging into associations (and other kinds of organizations when relevant) who are living and breathing their open communities in the ways we describe in the book. Big Idea: Embracing the Ecosystem. See, it works!

10 Problems Keeping Your Online Community from Being Great

SocialFish

The problem: The initial inclination when building an online community is volume. And then after you reach an acceptable, beefy threshold – that’s when you start to sculpt your community. A solution: Take the time to identify potential members that already exhibit a passion for the topic around which your community is built. Your community manager is an outsider.

[You need this!!] Essentials of Online Community Management On-Demand Course

SocialFish

I’ve partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management. You don’t need a deep dive into the finer points community management. Going live.

Social CRM Use Case 2: Socializing educational content for member retention

SocialFish

In ALL cases, you should be building your community on social media sites before you even think about ROI. Socializing educational content for member retention. The Social CRM team decides to implement a community platform, integrated with the AMS, that will serve as the new hub for webinar content. Tools – AMS, community platform, webinar platform. View This Poll.

Five Observations Gained from Starting an Online Community

Waxing UnLyrical

In October of last year, I launched an online community called Agree, Disagree, or Qualify. Agree, Disagree, or Qualify ( ADQ ) is a closed group for open minds dedicated to rigorously testing claims in concert with the values of free expression, eager education, and utmost respect. Building an online community doesn’t happen overnight. Discussion builds communities. The community builds upon itself by testing claims and commenting on those claims. The more discourse that takes place, the more others engage and the larger the community becomes.

Helping Members and their Communities Succeed: the Future of What We Now Know as Membership

SocialFish

The community was shaped to her needs and facilitated the kind of interactions, learning and development paths she needed to practice successfully. She could post and read about cases on this community platform; ask for advice; compare results; brainstorm on solutions; and go as deeply as she wanted into a specialized issue. We all have had these moments.

How Much Do You Know About Your Consumers’ Cultural Communities?

Convince & Convert

Social media engagement and community building is such an important piece of growing consumer advocacy. There are many different cultural communities who use Periscope’s live streaming service. To understand who these communities are, I ran an Affinio analysis on #Periscope in the USA. As you can see above, there are myriad cultural communities who use #Periscope.

3 Steps to Turn A Network Into A Community

Engaging Brand

Social media may be great at building a network BUT that doesn’t mean you have a community of loyal customers. What is the difference between networks of people and community of advocates? A network gives you reach but a community gives you advocacy Click To Tweet. A community occurs when you facilitate a place where people gain what they need.

2016 State of Community Management Survey – We need YOU

SocialFish

The Community Roundtable have launched their annual State of Community Management research survey. Now in its 7th year, this research has helped tens of thousands of community management professionals evaluate their approaches, educate stakeholders, secure budget and prioritize resources – and they make it freely available to you. Open Community FeaturedTHANK YOU!

What’s in Your Community Manager Job Description?

SocialFish

This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. ————— Are you thinking of hiring a community manager? Here’s a sample community manager job description for you. But wait!

Open Community Case Study – GoPlow

SocialFish

This post is part of our regular series of Open Community case studies, in which intrepid association blogger and freelance writer Deirdre Reid will be digging into associations (and other kinds of organizations when relevant) who are living and breathing their open communities in the ways we describe in the book. Community: GoPlow. Check them out: GoPlow Community.

The New Competition: For-Profit Communities With Deep Pockets (Part 2)

SocialFish

Check out Part 1 of this series for an introduction to the new, for-profit, online communities like Doximity and ResearchGate that are changing the way their members work. An alternative source for information and education. These new communities focus first on providing indispensable tools to their members – tools that save time, money and, in the case of doctors, lives.

9 Problems Keeping Your Online Community from Being Great

SocialFish

The problem: The initial inclination when building an online community is volume. And then after you reach an acceptable, beefy threshold – that’s when you start to sculpt your community. A solution: Take the time to identify potential members that already exhibit a passion for the topic around which your community is built. Your community manager is an outsider.

2tor Paves the Way for Online Education and Community Building

Convince & Convert

Two team members from the online education company 2tor join Jay Baer and Eric Boggs on the Social Pros Podcast this week – Alexa Scordato , Director of Communications & Social Media, and Harrison Kratz , Community Manager for the MBA@UNC program. 2tor was founded in 2008 by a team of educators who wanted to take online education to the next level.

Meet Joseph Mwakima, the Ultimate Community Manager

Geoff Livingston

In online circles we believe a community manager is someone who cultivates and activates a group or a brand following on a social network. As a Wildlife Works community relations officer , he regularly meets with people engaged in projects throughout the region. He’s also college educated, speaks fluent English, and is well travelled. Widespread Community Activation.