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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

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Live Blogging - OSS Camp Delhi 08-09 September 2007 @ Day 1

The Marketing Blog

29 am Live Blogging – OSS Camp Delhi 08-09 September 2007 @ Day 1 Jump to Comments Right, I am here at OSS Camp being organized at Impetus Software, Noida. It’s by Mir Nazim and is about Drupal and its best practices. well that is one of the best examples of websites using Drupal. Turned six months old & Freed.in

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Joomla! Surpasses 15 Million Downloads

Bill Hartzer

In addition, the Community Oversight Committee has elected several new board members including Steve Burge, Javier Gomez, Marko Milenovic, Jacques Rentzke, Robert Deutz and Akarawuth Tamrareang. The platform’s ease-of-use and extensibility has made it the most popular and downloaded open source Web site software in the industry today.

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The Complete Solo Build It! Review - An Insider’s Perspective

The Social Media Hat

suite of tools, training and community so that I could review everything. I've built sites using Geocities, FrontPage, Dreamweaver, PHP-Nuke, GoDaddy, Joomla, Drupal, Wix and WordPress. As I sifted through the community discussions I found thousands of SBI! No joke: I was floored. All of that is just $299 a year.

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Use Forums to Boost Your Blog’s Value

ProBlogger

I’ll answer that question with another one: do you think of your blog as a publishing platform with occasional interaction, or a full-blown community? Working with an online community development expert, Heather integrated a Q&A forum into her website. If you’re on WordPress, you can integrate popular forum software like bbPress.

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Enterprise 2.0: social scorecard and social media karma

Laurel Papworth

Taking Badges Further: I use incentives to reward influencers in my online communities in three ways: Points for repetitive, ongoing and countable activity. Obvious one is Community Moderator for those that volunteer community admin duties. This is a absolutely hideous yet interesting problem for me in communities.

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Turned six months old & Freed.in

The Marketing Blog

is a leading community event in the Indian sub-continent promoting freedom in technology, software and related domains. is to make free and open source software more visible to the entire world. Having attended sessions on WordPress.org and Drupal this one looks promising. Coming up next Freed.in The concept of Freed.in