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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

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Donations as Revenue: Social Media Business Podcast

Laurel Papworth

Episode 2 of monetizing online communities looks at donations – an overlooked revenue stream and the social media tools that enable donations online. Currency has no inherent value itself – only what we, the community, say it’s worth. Ripple Effect diagram showing that social media works opposite to traditional media.

Joomla 79
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5 Things You Can’t Blog Successfully Without

Writtent Blog

Open source content management systems like WordPress, Joomla, and Drupal are good options. Interacting with your audience is the key to building a community. Every day, scores of companies and aspiring bloggers enter the blogosphere with hopes of building a strong community and generating leads and profits.

Joomla 108
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Joomla! Surpasses 15 Million Downloads

Bill Hartzer

Open Source Matters , Inc. the industry’s leading open source content management system (CMS), has been downloaded more than 15 million times from JoomlaCode. reached 15 million downloads,&# said Elin Waring, President of Open Source Maters, part of the Joomla! Project , today announced that Joomla!,

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Live Blogging - OSS Camp Delhi 08-09 September 2007 @ Day 1

The Marketing Blog

SVN(Sub Version) – It is an open source version control system Lunch Session – Caught up with Noel Hidalgo who’s currently travelling across seven continents for his luck of seven project. It’s by Mir Nazim and is about Drupal and its best practices. looking a shade nervous and excited too !

Drupal 100
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Noel, Luck of Seven and Episode 20

The Marketing Blog

Chapman’s latest podcast episode at Managing The Gray features friend, Drupaller & co-worker Noel. Home About In the Media SmallBizPod – Episode 56 Asian Entrepreneurship News from Other Blogs October 18, 2007.6:51 51 am Noel, Luck of Seven and Episode 20 Jump to Comments C.C. Listen to the episode right away by clicking here.

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Turned six months old & Freed.in

The Marketing Blog

is a leading community event in the Indian sub-continent promoting freedom in technology, software and related domains. is to make free and open source software more visible to the entire world. Having attended sessions on WordPress.org and Drupal this one looks promising. Coming up next Freed.in The concept of Freed.in