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Danish CSR Initiative on Social Media Meets Criticism

Mindjumpers

Blog About Clients Cases Tribesourcing Video People & Contact Bloggers « Is Social Media Just A Buzzword? It is also criticized that Energi Nord in the end makes their marketing more aggressive, inviting their community to participate in events. Alice Korngold says about CSR that you should: “[.]

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The KISS Method For Determining Social Media ROI

SocMed Sean

Three Ideas For Implementing Social Media Knowledge Management Inside Your Organization Build An Internal Social Network Create an internal knowledge base that employees can refer to that helps them learn about your products and serves while also sharing their experience and knowledge.

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Storytelling – A Powerful Tool When Branding Your Organization In.

Mindjumpers

Via social networks people all over the world are able to interact, share content, valuable advice and also recommend products to each other, for example. 5 Popular Posts About Social Media | Mindjumpers says: October 8, 2010 at 10:16 am [.] – Relate it to the specific needs of your target audience.

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Social Citizens: How Social Media Can Help Social Problems

Mindjumpers

Mutual to most services is the utilisation of user engagement and the great force of social networks: Getting a message out within seconds and creating involvement and results across timelines and continents. Have your company ever considered launching a social initiative through social media? Who are the game changers?

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In Time of Social Media Crisis – How Do You Respond?

Mindjumpers

Posted by Sara Hansson Sep 22nd, 2010 Tweet As part of people’s digital identity, we join communities and groups that are relevant to us and to our interests. This blog post is about how people can achieve social change with help of social communities, and how your company chooses to act in a time of crises when all eyes are drawn at them.

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

In all, it took one hour…17 minutes…33 seconds for the CSR to work with another department to see if the flight I needed was available, get an updated ticket price, rebook the flight, and complete the transaction. gamers ages 10 to 65, play games on social networks or casual game websites. A gamer can dream!

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Event: Customer Service Call Centres and Social Media

Laurel Papworth

I’ve been asked to speak in Melbourne on April 15th (evening) about the impact of social media, online communities, social networks and call centres. Guest speakers: Laurel Papworth is Australia’s leading social media strategist and has been working with online communities, virtual worlds and forums for 20 years.

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