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Awesome Community Management Playbook

SocialFish

I love this Community Management Playbook from Yammer. “Online communities have taken hold among businesses, to connect employees, customers and partners. However, community management as a profession is largely misunderstood and inadequately resourced.

Be a Social Business: PR Trends in 2011

Proactive Report

For three years or so savvy companies and organizations have been experimenting with how to become a social brand. Could this be why some companies have been ambivalent about open, social engagement?

Trends 108

7 Surprising Differences Between Male and Female Millennials: Webinar Recap

Ignite Social Media

It will fit with his motivations in the space, and benefit your company through qualified content to his networks. If you missed our webinar last week on the 7 surprising differences between millennial men and women and their social media usage, we’re here to give you a debrief.

Yammer 121

18 Expert Guides to Using Google+ for Business

Webbiquity SMM

For those who are new to Google+ (or who struggle to see results with it), Scott Buehler provides an excellent 10-step guide to understanding circles, generating activity, formatting posts, using hashtags, hosting hangouts, creating company pages and more.

Google 251

Social Pros Podcast – Justin Levy, Citrix Online

Convince & Convert

I’ve seen a few, in particular, B2B software companies, use Pinterest as a visual gallery for whitepapers and videos and things like. Jay : Sounds like a company we need to create on the side with today’s special guest.