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Why Customer Service Should Be in Your Social Media Marketing Strategy

Techipedia: Tamar Weinberg

Social media, quite simply, relates to the usage of content created by easily accessible publishing technologies (social media sites such as Facebook or Twitter, photo publishing sites such as Flickr, video sites like YouTube and Vimeo) that is generated by the hundreds of millions of consumers utilizing these technologies.

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Differences between Social Channels

Social Media Network Marketing

Think YouTube, Vimeo, and Flickr. Basically, these sites build communities of users that share a common interest -- hobbies, high school, ex-girlfriends, you name it. Communication is a huge part of social networking sites and includes tools such as email, instant messaging, and real-time posts on an individual's profile.

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14 Things I Think I Think About Social Media

Convince & Convert

Stelzner on Vimeo. Create a social media steering group (cross-functional) for your company. Social media is fueled by passion, and too many companies try to take elements of their company that aren’t passion-worthy, and attempt to build a social media program around it. Facebook fan pages are email newsletters 2.0

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Freemium Revenues: Social Media Business Podcast

Laurel Papworth

We look at Freemium revenue in social networks and online communities including asking that: if freemium is the business model of giving it all (or most) of the services away for free , how can you then charge for it? 004 from Laurel Papworth on Vimeo. It places ads from companies like Microsoft and Southwest Airlines on profile pages.)

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The “Getting Started with Government 2.0” Guide | Social Media.

Social Media Strategery

Become Part of the Online Community Get on LinkedIn. community as Gov 2.0 Back when I got started with social media at my company, it took me around six months to go from “hmmm, this is interesting” to “let’s actually do something with this as an organization!” Don’t just listen – start engaging too. Events My Gov 2.0

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