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HIPAA and Social Media: 5 Tips to Stay Compliant

Hootsuite

Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. For example, in 2022, the HHS Office for Civil Rights issued a $50,000 fine against a dental practice. They had used a patient’s full name in response to a complaint on the company’s Google business page.

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Facebook Stories: Everything You Need to Know About Facebook’s Latest Feature

Buffer Social

The story format, originated and made famous by Snapchat , has been on Facebook’s radar for some time, with the Menlo Park-based company first testing a Snapchat Stories clone within Messenger in September 2016. Internally at Facebook, Bloomberg reports this issue is known as “context collapse.”

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How One Unhappy Customer Multiplies Across Social Media

Firebelly

" Kind of like how ONE person with many usernames etc, can spread word of a product or issue, and it turns into A WHOLE BUNCH OF PEOPLE. In my instance the company's policy, which is special to Firestone and not to the industry as a whole, stood in the way. The service was questionable.

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Is Social Media the Final Frontier of Marketing?

Techipedia: Tamar Weinberg

Then and Now In the good old days, say from the 1850s onwards, marketing was mostly a one way “communication&# : companies advertized their wares via local media like newspapers, magazines, and traveling salespeople. Companies have to engage with their buyers, especially the early adopters, and make sure they’re happy.

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Plutter Kite: The Ultimate Micro-Blogging Service

Techipedia: Tamar Weinberg

Twitter has major problems with uptimes, Plurk is missing some major features, and Brightkite is having issues with Verizon. Brightkite: Email and SMS – mobile web is definitely the wave of the future. Be the first to have all of these features , or just take over companies that already have them and make Plutter Kite.

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Mobile Marketing Goes To The Dogs

Diva Marketing Blog

He kindly agreed to share his latest article about mobile marketing with Diva Marketing 's community. In this issue Jon's dog analogy so reminded me of Twitter! Both state that content providers must obtain approval from subscribers before sending them commercial SMS or MMS messages or other content.

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16 unexpected ways to use WhatsApp for business

Sprout Social

In fact, 90% of global consumers say they’ll spend more with companies that personalize the service they offer. . Research from Zendesk found that leading companies offer customer support across twice as many channels as their peers. Improve the customer experience.

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