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Event: Customer Service Call Centres and Social Media

Laurel Papworth

I’ve been asked to speak in Melbourne on April 15th (evening) about the impact of social media, online communities, social networks and call centres. From ATA website : ATA VIC Forum: Social Media & Your Centre — 15 Apr 2010. Attached File >> VIC Forum 150410 WEB.pdf. for 5.30 – 7.30pm. Related posts.

CSR 65
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Wired Campus: Computer Literacy Doesn't Mean Information Literacy, Report Says - Chronicle.com

Buzz Marketing for Technology

Community Colleges. Community Colleges. Opinion & Forums. Leadership Forum. Technology Forum. International. Special issues & data. The Almanac of Higher Education. Academic Life. Admissions & Student Aid. Campus Architecture. Diversity in Academe. Executive Compensation. Information Technology.

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22 Twitter revenue streams – monetizing tweets

Laurel Papworth

Whenever I present or give classes on monetizing social networks and online communities people usually have two questions. Virtual Real Estate a tough one again if you are not a virtual world like Second Life but how about a special forum for payment. companies sell direct to members.

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Friday Fun: For the Heart, Head & Soul

Diva Marketing Blog

Friday Fun is Diva Marketing's virtual happy hour from cosmos to Jack to lemonade. Too many wonderful things happening in the virtual world not to pass along from fun contests to help non profit causes to quirky ways to grow your business. Two: The community votes on the best business concept. NonProfit - For The Heart.

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Women in Blogging: 125 Fearless Female Bloggers

Kikolani

I have included many well known female influences as well as some that are just starting out but have a very promising future in the blogging world that I have come across online, found in other lists, connected with in forums like the Third Tribe and the BlogcastFM Green Room , or met at events such as Blog World Expo and Social Media AZ.

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Cyberbullying and blogs – a case study Mumbrella

Laurel Papworth

Note to bloggers: if you point out fallacies in the way companies do marketing, PR and so forth, you can have pretty intense debates. People can also be bullied online by groups of people such as class groups or collective members of an online community. That is not cyberbullying. lying and spreading rumours.

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The Ultimate Social Media Etiquette Handbook

Techipedia: Tamar Weinberg

LinkedIn Gathering all the email addresses of users you are connected to — even locating email addresses of LinkedIn Group managers — and utilizing this mailing list to promote your own company or service off-site. FriendFeed is a service but it’s also a community. It may even be used against you.

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