‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)
Convince & Convert
NOVEMBER 4, 2021
Just when we thought we, as social media strategists and community managers, could rest up from the twists and turns of the last 18 months, the holiday season is upon us. . Edison Research discovered that not answering a complaint results in a 50% decrease in advocacy. Ensure Your Community Management Team Has The Right Software.
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