Remove Communities Remove Company Remove FAQ Remove Guidelines
article thumbnail

‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)

Convince & Convert

Just when we thought we, as social media strategists and community managers, could rest up from the twists and turns of the last 18 months, the holiday season is upon us. . Establish Guidelines That Encourage Maximum Transparency (and Yes, Even Disappointment!). Ensure Your Community Management Team Has The Right Software.

article thumbnail

6 Ways to Avoid the Instagram Shadowban in 2022

Hootsuite

It can happen when an account posts sensitive content or enters a gray area of the platform’s Community Guidelines. Instagram references this power in their Community Guidelines: “Overstepping these boundaries may result in deleted content, disabled accounts, or other restrictions. ”. Instagram shadowban FAQ.

Instagram 117
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Dark Social in 2023: Here’s Why (and How) You Should Track It

Hootsuite

In an era when you can watch 700 review videos for a product on YouTube, we still turn to people we consider experts — friends, family, or niche communities — for purchasing advice. Or, learn new questions buyers have about products and use that to revise their product descriptions or FAQ pages. Source: The Globe and Mail 5.

HootSuite 120
article thumbnail

HIPAA and Social Media: 5 Tips to Stay Compliant

Hootsuite

Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. Create clear social media guidelines It is critical for any healthcare organization using social media to have a robust social media policy. What does HIPAA say about social media?

article thumbnail

What is Meta Verified? Everything You Need to Know in 2023

Hootsuite

The Meta for Creators announcement of Meta Verified says : “Long term, we want to build a subscription offering that’s valuable to everyone, including creators, businesses and our community at large.” The requirements to apply for Meta Verified are: Your account must represent a real individual person, not a company or brand.

Badge 93
article thumbnail

10 clever ways to improve your Glassdoor presence using Sprout Social

Sprout Social

Glassdoor houses over 70 million reviews and insights on over one million companies, helping people make one of the most important decisions we can make for ourselves: where to work. Regularly monitor Glassdoor company reviews. Reading Glassdoor reviews is mutually beneficial for both job seekers and companies.

Review 94
article thumbnail

AI won’t replace social teams: Here’s why

Sprout Social

It’s about connection, and building a community—a human element AI just can’t fully replicate. Everyone is still going to want human-to-human interaction—the thing that’s most important about community building— to be driven by an actual person,” Jeff says. Social media work is about more than just creating on-trend posts.

Team 132