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Change the Tone of your Conversation with your Members/Customers


To gauge how deep your understanding of members is and what gaps you must fill, we constructed a diagram that lays out the layers of factors and experiences that define a member as a whole person in concentric circles–with #1 representing the outer circle.

eLearning & Deliberative Moments: The present and future of Personal Learning Environments (PLE)

Buzz Marketing for Technology

But whether constructively and defensively, interest in PLE appears to be growing. This diagram shows how PLEs are situated at the intersection of VLEs, Web 2.0 Software development companies are keen to make their product or service a nexus of attention.

PKM and the Organization - Pollard

Buzz Marketing for Technology

Many companies that jumped early onto the KM bandwagon have all but abandoned it, while many organizations that waited are now repeating the mistakes of the pioneers. Organizations provided staff with access to the Internet, but most of those who were inclined to use it already had it at home and were using it there, without the restrictions imposed by the company -- so that, too, was of marginal benefit. Fast Company Blog. Intentional Communities. Fast Company.

Connecting 2 the World

Buzz Marketing for Technology

The true gap, therefore, is between those educated in a traditional way and the new "skills" needed to work in a module setting (able to move people, companies, offices, departments around without losing knowledge or the knowledge product) communicating through a network (rather than the old vertical structures) with critical thinking and problem solving skills that allow workers to react to the environment as it changes and create new knowledge (or knowledge products) in a short period of time.

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Toward An Integrated Model of Information Seeking and Searching

Buzz Marketing for Technology

This diagram illustrates how the several layers are, in reality, often interpenetrating each other, and doing so in a variety of ways. Why do physicians not use the medical literature, rather than relying on the drug company salesman for information about a new drug? The scientific, the cognitive, and the socially constructed metatheories need not struggle for dominance. TOWARD AN INTEGRATED MODEL OF. INFORMATION SEEKING AND SEARCHING. by Marcia J. Bates.