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Do you need to own your community?

Jeff Esposito

A little while back I was catching up with my friend Jim Storer of the Community Roundtable before we shared a panel about social customer support. In our prep, Jim and I continued our on-going disagreement on whether a company needs to own the platform that they are keeping a community on.

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Confessions of a CKO: What I Should Have Done

Buzz Marketing for Technology

I heard this a lot, too, which is why Im such a fan of expertise-finders and other social networking applications, even though the first generation of such tools fall short. Use these measures to objectively evaluate information adequacy, quality, and overload, and recommend changes to tools, repositories, and processes.

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Stop the Posturing About Government 2.0 and Do It Already

Social Media Strategery

I encourage all of my fellows in government to find ways to meet their mission needs through community building and social media technologies. I encourage all of my fellows in government to find ways to meet their mission needs through community building and social media technologies.

Gov 2.0 93
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50 content creator tools you need to know about

Sprout Social

To kick off the list, we’re going to give you a rundown of the tools that are specific to the major social networks. Many of these are native, free resources, but we’re also including some paid tools if they offer a network-specific solution. TikTok Creator Tools. Facebook and Instagram tools for creators.

Tools 141